Cash Sales

Form ID: (AR304000)

You can use this form to record cash sales—those for which the services rendered are paid immediately by either cash or credit card. The resulting document generated upon release of a cash sale is a fully paid invoice, which can be cleared right away. The default status of a newly created document is defined by the Hold Documents on Entry and Validate Document Totals on Entry check boxes on the Accounts Receivable Preferences (AR101000) form. If the Hold Documents on Entry check box is selected, the default status will be On Hold, whether or not the document is balanced. For more information, see Types of AR Documents.

If a cash sale is subject to bank charges for payment processing, you can specify these charges on the Charges tab. As with other customer payments, a cash sale can be included in a batch deposit. For details, see Preparation of Deposits.

Form Toolbar

The form toolbar includes standard buttons and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands can be shown as buttons on the form toolbar, as commands on the More menu, or in both places. These commands are listed in the following table in alphabetical order.

Command Description
Approve

Approves the selected document and changes its status from Pending Approval to Balanced.

This command appears on the menu only if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form and if approvals have been activated (and an approval map has been specified) for the Cash Return document type on the Approval tab of the Accounts Receivable Preferences (AP101000) form.

AR Edit Detailed Navigates to the AR Edit Detailed (AR610500) report.
AR Register Detailed Navigates to the AR Register Detailed (AR622000) report.
Authorize

Initiates credit card processing to secure the payment amount on the card. After the transaction is properly authorized and confirmed, this amount may be moved to the recipient's account. This command is available only if it is allowed by a processing center.

This command appears on the More menu if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form.

Capture

Initiates credit card processing if integrated processing is configured (because integrated processing includes capture and authorization), or simply initiates the capturing of payments if integrated processing is not configured.

This command appears on the More menu if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form.

Customer Details Navigates to the Customer Details (AR402000) inquiry form.
Email

Sends the selected document as an email to the customer for the INVOICE mailing.

For details on setting up mailings, see Mailings for Customers.

Hold

Changes the status of the record to On Hold. You click this command when you want to make changes to the record or pause its processing.

This button and command are available if the document has the Balanced status. The status is assigned by default to a new document if the Hold Documents on Entry check box on the Accounts Receivable Preferences form is cleared.

Print Prints the document on the Invoice/Memo (AR641000) form.
Reclassify GL Batch Opens the Reclassify Transactions (GL506000) form, on which you can initiate the reclassification process. For details, see Reclassifying Transactions.
Record and Capture Preauthorization

Opens the CC Payment with External Authorization dialog box, so you can enter the transaction number with the processing center if the transaction has been authorized externally to try to capture the recorded authorization.

This command appears on the More menu if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form.

Reassign

Opens the Reassign Approval dialog box, in which you can specify a new approver to reassign the selected record to this approver if the reassignment of approvals is allowed in the related rule of the approval map on the Approval Maps (EP205015) form.

This command appears on the menu only if the Approval Workflow feature is enabled on the Enable/Disable Features form and is available if approvals have been activated (and an approval map has been specified) for the Cash Return document type on the Approval tab of the Accounts Receivable Preferences form.

Record Card Payment

Opens the Record Card Payment dialog box, which you can use to specify the transaction number issued by the processing center. To ensure that the transaction matches the cash sale, the system validates the transaction number before saving it in the system.

If the processing center has the Import Settlement Batches check box selected on the Processing Centers (CA205000) form, the system does the following:

  • Checks whether the transaction has been settled. The system searches for batch transactions with the Missing status and with the same external transaction number and processing center ID.
  • If the batch transaction is found, changes the processing status of the batch transaction to Processed.
  • If the settlement status of the batch transaction is Settled Successfully or Refund Settled Successfully, for the linked cash sale, selects the Settled and Cleared check boxes and inserts in the Cleared Date the date specified in the Settlement Time box of the Settlement Batches (CA307000) form.
  • If all transactions have the Processed or Hidden status, changes the status of the settlement batch to Processed.

This command appears on the More menu if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form.

Refund Card Payment

Refunds the credit card payment associated with a cash return.

This command appears on the More menu if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form.

Reject

Rejects the selected document and changes its status from Pending Approval to Rejected.

This command appears on the menu only if the Approval Workflow feature is enabled on the Enable/Disable Features form and is available if approvals have been activated (and an approval map has been specified) for the Cash Return document type on the Approval tab of the Accounts Receivable Preferences form.

Release

Releases the cash sale document.

For documents that require card processing (if the Enable Integrated CC Processing check box is selected on the General tab of the Accounts Receivable Preferences form), this button and command are unavailable, because the system automatically releases and closes the cash sale document after the card transaction has completed successfully. For details, see Configuring Payment Processing.

This button and command are available if the document has the Balanced status.

Remove Hold

Changes the status of the document from On Hold to Balanced, making it possible to release the document.

This button and command are available if the document has the On Hold status. They appear by default if the Hold Documents on Entry check box on the Accounts Receivable Preferences form is selected or if approvals are set up for cash sales—that is, if the Approval Workflow feature is enabled on the Enable/Disable Features form and approvals have been activated (and an approval map has been specified) for the document type on the Approval tab of the Accounts Receivable Preferences form.

Reverse

Generates a cash return document with transactions reversed with respect to the original document.

If integrated processing is enabled, for payments made by a credit card, you can either void or refund the inbound credit card payment. If the processing center confirms voiding or refunding, the system assigns the Closed status to the cash return document.

Send Email Opens the Email Activity (CR306015) form in a pop-up window, which you can use to create an email.
Validate Card Payment

Synchronizes the payment with its processing center transactions.

This action checks for any transactions that were created and does the following:

  • If the transaction status in the system differs from the status in the processing center, updates the transaction status in the system.
  • If no response was received from the processing center (that is, if the transaction has Open in the Proc. Status column on the Card Processing tab of the current form), repairs the transaction by completing its processing. If such a transaction does not exist in the processing center, the system closes the transaction with an error.

If the processing center has the Import Settlement Batches check box selected on the Processing Centers form, the system does the following:

  • Checks whether the transaction has been settled. The system searches for batch transactions with the Missing status and with the same external transaction number and processing center ID.
  • If the batch transaction is found, changes the processing status of the batch transaction to Processed.
  • If the settlement status of the batch transaction is Settled Successfully or Refund Settled Successfully, for the linked cash sale, selects the Settled and Cleared check boxes, and sets the Cleared Date to the date specified in the Settlement Time box on the Settlement Batches form.
  • If all transactions have the Processed or Hidden status, changes the status of the settlement batch to Processed.

This command appears on the More menu if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form.

Void Card Payment

Voids the authorized transaction associated with a cash sale.

This command appears on the More menu if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form.

Address Lookup Dialog Box

In this dialog box, you can add a new address, update an existing address, and fill in the missing address information in a record that has address settings. You can also search for the name of the company and select the company's address. You can click the link to view the address in a new browser tab. If the address is correct, you can click Select to fill in the boxes in the Address section of the applicable form with the company location details. The addresses you can select from the list are limited to the countries specified for the address provider.

Tip:
  • If needed, you can use only a keyboard to select an address in the dialog box. When the Address Lookup dialog box has been opened, the system moves the focus to the Enter a Location box. You enter the known part of the address in the box, select the address by using the arrow keys, and press Enter. Then you can check the address and press Enter to close the dialog box.
  • You can expand the size of the Address Lookup dialog box to see the map in a larger scale by dragging the edges or corners of the dialog box.

This dialog box is available only if the Address Lookup Integration feature is enabled on the Enable/Disable Features (CS100000) form and integration with a web map service has been set up as described in Integration with Web Map Services.

ElementDescription
Enter a Location

A box for searching for the company's address.

You can find the address by doing the following:

  • Find a company address by a postal code if no other address details are available: If you enter the postal code into this box, the system displays the address options with the cities and country (and the state, if the country has states) that are valid for the postal code.
  • Find a full address by a street address: If you enter the street address into this box and select the address, the system will fill in the country (and the state, if applicable), city, and postal code on the form.

The web service selected as an address provider on the Site Preferences (SM200505) form searches for the information that matches your search criteria and lists all the search results below this box. You can click the needed value in the list, and the web service populates the box with this value and displays the address in the map area.

Map area

The area that displays the map, which takes most of the space of the dialog box. Depending on the address provider, Google Maps or Bing Maps can be used.

In this area, you can view the existing company location. If you click the Address Lookup button, the company address is shown in the dialog box as a location on the map.

This dialog box has the following buttons.
SelectCloses the dialog box and populates the current section with the address details that you have selected in this dialog box.
CancelCloses the dialog box and cancels the selection of the company address.

Reassign Approval Dialog Box

In this dialog box, you can specify the new approver to whom you want to reassign the selected record or records.

ElementDescription
New ApproverThe name of the employee to whom you want to reassign the selected record or records.
Ignore Approver's Delegations

A check box that indicates (if selected) that the system will assign the selected records to the specified new approver but not to their delegate, even if the new approver is unavailable and has a delegation set up for the current date.

If the check box is cleared and if the new approver is not available and has a delegation set up for the current date, the system will reassign the selected records to the delegate if the delegate is available. If the delegate is unavailable, the system will reassign the requests to the delegate of the delegate. The system will continue the search in this way until it assigns an approver that has no active delegations set up for the current date or it detects a loop in the chain of delegations (in which case you will have to specify a different approver).

This dialog box has the following buttons.
ReassignCloses the dialog box and reassigns the selected record or records to the specified new approver if the reassignment of approvals is allowed in the related rule of the approval map on the Approval Maps (EP205015) form.
CancelCloses the dialog box and cancels the reassignment of the selected record or records to a new approver.

Summary Area

In the Summary area of the form, you can specify the settings of a new cash sale document or select an existing document for modification.

Element Description
Type

The document type.

The following types are available:

  • Cash Sale: A document that contains a list of goods sold or services provided that were paid in full immediately.
  • Cash Return: A document that reverses the transactions generated by the cash sale document.
Reference Nbr. The reference number of the document, as automatically generated by the system in accordance with the numbering sequence assigned to invoices on the Accounts Receivable Preferences (AR101000) form.
Status

The status of the document, which is specified by the system.

The status of a document can be one of the following:

  • On Hold: You can edit the document but cannot release it.

    When a new document is created on the current form, it is assigned the On Hold status if the Hold Documents on Entry check box is selected on the Accounts Receivable Preferences form or if approvals have been activated (and an approval map has been specified) for the document type on the Approval tab of this form; if the Hold Documents on Entry check box is cleared, the new document is assigned the Balanced or Pending Processing status.

    If you click the Remove Hold button or action when you finish editing the document, the document’s status changes to Balanced, Pending Approval, or Pending Processing.

  • Pending Approval: The document needs to be approved by responsible approvers, which are assigned according to the approval map specified on the Approval tab of the Accounts Receivable Preferences form for the document type.

    This status can be assigned to a document of the Cash Return type if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form and approvals have been activated (and an approval map has been specified) for the Cash Return type on the Approval tab of the Accounts Receivable Preferences form.

  • Rejected: The document has been rejected by at least one assigned approver. You can delete a document with this status, or you can click the Hold button on the form toolbar (or the equivalent action), edit the document, and resubmit it for the approval.

    This status can be assigned to a document of the Cash Return type if the Approval Workflow feature is enabled on the Enable/Disable Features form and approvals have been activated (and an approval map has been specified) for the Cash Return type on the Approval tab of the Accounts Receivable Preferences form.

  • Pending Processing: The document is ready for credit card operations or for synchronization with the credit card processing center. A document of the Cash Sale or Cash Return can have this status. The system assigns this status to the document as follows, based on its type:
    • Cash Sale type: The system assigns this status to a document when it is created and a credit card payment method is selected. The document maintains this status until the credit card payment is captured, at which point the system changes the document’s status to Balanced or Closed.
    • Cash Return type: The system assigns this status to a document created when you reverse a cash sale paid by credit card. This status is maintained until the credit card payment associated with the original cash sale is voided or refunded, at which point the system changes the document’s status to Closed or Balanced.

    Documents with the Pending Processing status do not prevent financial periods from being closed and do not appear on the Unposted AR Documents report, even if they have active incomplete transactions. However, financial periods that have documents with the Pending Processing status cannot be locked.

    If the document has the Pending Processing status, you can perform particular actions on it, depending on whether a credit card transaction is linked to the document (and what the state of this credit card transaction is, if applicable):

    • If no credit card transactions, active or inactive, are linked to the document, you can edit the document details, delete the document, initiate new credit card transactions, record external transactions, and synchronize the processing status and payment status with the processing center.
    • If one active credit card transaction is linked to the document and it has not been completed, you can sync the processing status and payment status with the processing center, and perform operations (capturing authorized payments and voiding existing transactions) on existing credit card transactions.
    • If no active credit card transactions are linked to the document, you can edit the document details, initiate new credit card transactions, record external transactions, and synchronize the processing status and payment status with the processing center.
    • If you are waiting for external processing of a credit card transaction, you can sync the processing status and payment status with the processing center
  • Balanced: The Detail Total value of the document plus the Tax Total value equals the Balance value. The document may be released or put back on hold.
  • Closed: The document has been released.
Date

The date when the AR document was created. By default, for a new document, it is the current business date, but the date may be changed.

You can enter only a date that corresponds to a financial period that has been generated on the Master Financial Calendar (GL201000) form. If the date that you enter belongs to a financial period that has not yet been generated in the system—for example, for a date in the distant future or past—the system will display an error message, and you will not be able to save the document.

Post Period

The period to which the document should be posted. By default, it is the current period, but the period can be changed.

The ability to post to closed periods is controlled by the Allow Posting to Closed Periods check box on the General Ledger Preferences (GL102000) form.

Payment Ref. The reference number of the customer payment.
Description Any user-provided description of the cash sale document.
Customer

The customer associated with the document.

If the Customer and Vendor Visibility Restriction feature is enabled on the Enable/Disable Features (CS100000) form, the list of customers may be limited based on the branch specified for the document. A customer is available for selection if the Restrict Visibility To box on the Financial tab of the Customers (AR303000) form is empty or contains the branch specified in this document (or the company or company group that contains the branch specified in this document).

Location The relevant customer location.
Payment Method

The payment method used by the customer.

If a credit card payment method that has not been overridden—that is, a payment method with the Override check box cleared on the Payment Methods tab of the Customers (AR303000) form—has been set up as the default one for the customer, this payment method is displayed in this box, but an error is displayed in the Card/Account Nbr. box.

Card/Account Nbr. The identifier of the credit card, if the default payment method is a card.
Cash Account

The cash account debited as a result of the cash sale transaction.

For credit card payments, if the processing center has the Import Settlement Batches check box selected on the Preferences tab of the Processing Centers (CA205000) form, the selected cash account must be a clearing account for the deposit account specified for the processing center; otherwise, the system displays a warning message. For details, see Performing Settlement of Credit Card Payments.

Currency

The currency of the document. Initially, it is the customer's default currency, but you can change it if the Allow Currency Override check box is selected on the Customers (AR303000) form for this customer.

To view or change the exchange rate, click the second box, which contains the exchange rate, to open the Rate Selection dialog box.

Project

The project with which this document is associated, or the code indicating that this document is not associated with any project.

The non-project code is specified on the Projects Preferences (PM101000) form.

This box appears on the form if the Project Accounting feature is enabled on the Enable/Disable Features form and the AR check box is selected in the Visibility Settings section of the Projects Preferences form.

Processing Status

The status of the payment if payment has been made by a credit card.

The status can be one of the following:

  • Unknown: The system could not determine the processing status of the credit card transaction.
  • Pre-Authorized: The credit card transaction has been authorized.
    This processing status is set after one of the following sequences of events:
    • On the More menu (under Card Processing), Authorize was selected, and the action was performed successfully.
    • On the More menu (under Card Processing), Record Card Payment was selected, and then a user recorded a credit card transaction that has been captured.
  • Pre-Authorization Failed: The authorization attempt was not successful because the request data was incorrect, there was an issue with the internet connection, or the processing center could not be reached.

    This processing status may be set if Validate Card Payment was selected on the More menu under Card Processing and an error occurred during the attempt to authorize the payment amount on the customer’s credit card.

  • Pre-Authorization Declined: The authorization attempt was declined by the processing center because the operation was declined by the processing center or by the card issuer.

    This processing status may be set if Validate Card Payment was selected on the More menu under Card Processing and an error occurred during the attempt to authorize the payment amount on the customer’s credit card.

  • Pre-Authorization Expired: The authorization period for the credit card transaction has expired.

    This processing status is set if any of the following conditions are met:

    • The current date is later than the transaction expiration date for the document.
    • On the More menu (under Card Processing), Validate Card Payment was selected and the current status returned from the processing center is Pre-Authorization Expired.
  • Held for Review (Authorization): The authorization operation was performed on the credit card transaction and must be verified in the processing center.

    This processing status may be set after Authorize or Record Card Payment was selected on the More menu under Card Processing and a credit card transaction was recorded.

  • Captured: The payment was captured (that is, the money was transferred).
    This processing status may be set after one of the following sequences of events:
    • The Capture button was clicked on the form toolbar, and the action was performed successfully.
    • On the More menu (under Card Processing), Record Card Payment was selected, and then a user recorded a credit card transaction that has been captured.
  • Capture Failed: The capture operation was not successful because the request data was incorrect, there was an issue with the internet connection or the processing center could not be reached.

    This processing status may be set after the Capture button was clicked on the form toolbar.

  • Capture Declined: The capture operation was not successful because the operation was declined by the processing center or the card issuer.

    This processing status may be set after the Capture button was clicked on the form toolbar.

  • Held for Review (Capture): The capture operation was performed on the credit card transaction, and the transaction must be verified in the processing center.

    This processing status may be set after the Capture button was clicked on the form toolbar, or after Record Card Payment was selected on the More menu under Card Processing and a credit card transaction was recorded.

  • Voided: The credit card transaction was voided.

    This processing status may be set after Void Card Payment or Validate Card Payment was selected on the More menu under Card Processing.

  • Voiding Failed: An error occurred during the attempt to void the credit card transaction because the request data was incorrect, there was an issue with the internet connection, or the processing center could not be reached.

    This processing status may be set after Void Card Payment was selected on the More menu under Card Processing.

  • Voiding Declined: An error occurred during the attempt to void the credit card transaction because the operation was declined by the processing center or by the card issuer.

    This processing status may be set after Void Card Payment was selected on the More menu under Card Processing.

  • Refunded: The payment was fully or partially refunded to the customer's credit card.

    This processing status may be set after one of the following sequences of events:

    • On the More menu (under Card Processing), Refund Card Paymentwas selected.
    • On the More menu (under Card Processing), Void Card Payment was selected.
    • On the More menu (under Card Processing), Record Card Payment was selected, and the refunded transaction was recorded.
  • Refund Failed: An error occurred during the attempt to refund the payment to the customer's credit card because the request data was incorrect, there was an issue with the Internet connection, or the processing center could not be reached.

    This processing status may be set after Refund Card Payment or Void Card Payment was selected on the More menu under Card Processing.

  • Refund Declined: An error occurred during the attempt to refund the payment to the customer's credit card because the operation was declined by the processing center or by the card issuer.

    This processing status may be set after Refund Card Payment or Void Card Payment was selected on the More menu under Card Processing.

This box appears on the form if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form.

Detail Total The document total, as calculated for all items in the Details tab.
VAT Taxable Total

The document total that is subject to value-added tax (VAT).

This box is available only if the VAT Reporting feature is enabled on the Enable/Disable Features (CS100000) form.

VAT Exempt Total

The total VAT amount that is exempted from charging.

This box is available only if the VAT Reporting feature is enabled on the Enable/Disable Features form.

Tax Total The document tax amount; the details are shown on the Taxes tab.
Balance For an open AR document, the balance amount after the line item discount.
Rounding Diff.

The difference between the original document amount and the rounded amount. For details, see To Set Up Document Amount Rounding.

The box appears only if the Invoice Rounding feature is enabled on the Enable/Disable Features form.

Payment Amount The amount of the customer payment.
Cash Discount Taken

The cash discount amount that has been or will be taken on the document, which the system calculates based on the specified credit terms. If a document has the On Hold or Balanced status, you can change the amount of the calculated cash discount.

If you change the cash discount amount, the system recalculates the taxable and tax amounts of the document if the applied taxes have Calculation Rule set to Exclusive Line-Level or Exclusive Document-Level and Cash Discount set to Reduces Taxable Amount on the Taxes (TX205000) form.

Changes you make to the cash discount amount do not affect the taxable and tax amounts of the document if the applied taxes have Calculation Rule set to Inclusive Line-Level and Cash Discount set to Reduces Taxable Amount on the Taxes form.

If Canada is selected in the Localization box on the Companies (CS101500) form for the selected company, the Canadian cash discount calculation will be applied to the documents originating from this company and its branches. If you change the originating branch of the document in the Branch box on the Financial tab, the cash discount will be automatically recalculated by the system.

Finance Charges The total on all finance charges applied to this document.
Deducted Charges

The total amount of the bank charges that were deducted by the bank from the payment amount on the cash account. Even if the charges were actually deducted by the bank, the original payment amount is shown in the Summary area.

For details, see Registration of Finance Charges.

Orig. Transaction

The reference number of the original transaction in the processing center.

This box appears on the form if the Integrated Card Processing feature has been enabled on the Enable/Disable Features form and the Cash Return document type has been selected in the Type box.

Details Tab

On this tab, you can specify the line details for a new document or view the details of the document selected in the upper area of the form.

Table 1. Table Toolbar

The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.

Button Description
View Schedule Navigates to the Deferral Schedule (DR201500) form and displays the details of the schedule for the selected line of the document (if any different deferral codes were assigned to different lines of the document in the Deferral Code column).
Table 2. Table Columns
Column Description
Branch The branch that sells the line item or provides the service.
Inventory ID The inventory ID of the line item, if applicable. Only a non-stock item can be selected.
Transaction Descr. Any brief comment relevant to the transaction. The alphanumeric string may contain up to 30 characters.
Quantity The quantity of items (goods or services) of a particular type sold to the customer.
UOM The unit of measure (UOM) for the item.
Unit Price The price set for the item with respect to the specified unit.
Ext. Price The extended price for the line item, which is calculated based on the quantity and price of the unit.
Discount Percent The percent of the discount that has been applied manually. If the Manual Discount check box is selected, you can enter the percent manually and the discount amount will be calculated automatically.
Discount Amount The amount of the line-level discount that has been applied manually to this line. If the Manual Discount check box is selected, you can enter the discount amount manually and the discount percent will be calculated automatically.
Amount The amount after the discount has been applied.
Manual Discount

A check box that indicates (if selected) that the discount has been applied manually. With this check box selected, you can enter either the discount percent or the discount amount.

This column is available only if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form.

Account

The sales account used for the transaction.

If the selected document is an intercompany document that has the Cash Sales or Cash Return type, the system inserts the sales account it copies from the following source, based on the option selected in the Use Intercompany Sales Account From box on the Accounts Receivable Preferences (AR101000) form:

  • If Customer Location is selected, the sales account specified in the Sales Account box on the GL Accounts tab of the Customer Locations (AR303020) form for the customer location selected in the Summary area of the current form for the document.
  • If Inventory Item is selected, the sales account specified in the Sales Account box on the GL Accounts tab of the Non-Stock Items (IN202000) form for the non-stock item specified in this line.
Subaccount The corresponding subaccount used for this transaction.
Project Task

The particular task of the project with which this document line is associated. If you select a project that has the default project task, this task is automatically populated in the column.

The column is available if the Project Accounting feature is enabled on the Enable/Disable Features form and the AR check box must be selected in the Visibility Settings section on the Projects Preferences (PM101000) form.

Cost Code

The cost code with which this document is associated to track project costs and revenue.

The column appears on the form if the Cost Code feature is enabled on the Enable/Disable Features form and the AR check box must be selected in the Visibility Settings section on the Projects Preferences form.

Salesperson ID The salesperson responsible for the sale.
Original Deferral Schedule

A read-only column filled in by the system in the Cash Return documents created by the reversing process. It shows the unique number of the deferral schedule associated with the original Cash Sale document.

Note: If a Cash Return document is created manually, then you can select a deferral schedule to be reversed.

In the original documents, this column remains empty.

Deferral Code

The deferral code assigned to the line item, if any.

You can change the deferral code in this column manually, if needed. When you click the selector button in the column, the lookup table that opens shows only the deferral codes for which the Active check box is selected in the Summary area of the Deferral Codes (DR202000) form.

Tax Category The tax category (if applied) for the transaction. The category represents the type of goods or services.
Commissionable A check box that indicates (if selected) that commission is paid on the line item amount. The column is available if the Commissions feature is enabled on the Enable/Disable Features form.

Financial Tab

This tab contains information about the customer's tax zone and credit terms. Also, the tab specifies the workgroup associated with the document and the commissions calculated on document details. If the document has been released, the tab contains the reference to the batch that implements transactions.

Table 3. Link to GL Section
Element Description
Batch Nbr.

The ID of the batch that updates the appropriate account balances with the amounts of the document transactions when the batch is posted.

Note: Instead of the general ledger batch ID, the Migrated word is displayed for a migrated document. For details, see Migrating Documents to MYOB Advanced.
Branch The branch with which this document is associated.
AR Account

The asset account specified as the default AR account for the customer.

The account selected in this box should be configured as a control account for the accounts receivable subledger. That is, for this account, AR should be selected in the Control Account Module column on the Chart of Accounts (GL202500) form. For more information on control accounts, see Control Accounts: General Information.

AR Sub. The corresponding subaccount used for the customer.
Original Document The identifier of a document that was reversed with the cash return currently selected in the Summary area of the form. If you click this number, the Cash Sales (AR304000) form opens, on which you can view the details of the reversed document.
Table 4. Payment Info Section
Element Description
Terms The credit terms used in relations with the customer.
Cleared

A check box that indicates (if selected) that the cash sale has been cleared with the bank.

For credit card payment methods, if the Import Settlement Batches check box is cleared on the Preferences tab of the Processing Centers (CA205000) form for the processing center, this check box is selected when the payment is captured successfully. If the Import Settlement Batches check box is selected for the processing center, this check box is selected when a settlement batch is imported.

Clear Date

The date when the cash sale document has been cleared with the bank.

For credit card payment methods, if the Import Settlement Batches check box is cleared on the Preferences tab of the Processing Centers (CA205000) form for the processing center, the Cleared check box is selected when the payment is captured successfully, and this box shows the capture date.

Batch Deposit A check box that indicates (if selected) that the cash sale should be deposited. You can change this option if the status of cash account has been changed. Deposits can be performed only from a clearing account.
Deposited A check box that indicates (if selected) that the cash sale has been deposited.
Batch Deposit Date The date when the cash sale was deposited.
Batch Deposit Nbr. The reference number of the batch deposit that includes this cash sale.
Table 5. Tax Info Section
Element Description
Customer Tax Zone

The tax zone to be used for the calculation of taxes.

The system inserts the tax zone by using the first applicable rule it finds from the following:

  1. If the document is related to a particular project and the Calculate Project-Specific Taxes check box is selected on the Projects Preferences (PM101000) form, the system copies the project's tax zone from the Revenue Tax Zone box on the Addresses tab of the Projects (PM301000) form.
  2. If the system has not yet found an applicable rule, for the customer location selected in the Summary area of the current form, the value is copied from the Tax Zone box on the Shipping tab of the Customer Locations (AR303020) form. If no tax zone is specified for the customer location, the system copies the tax zone assigned to the selling branch. The tax zone of the branch is specified on the Delivery Settings tab of the Branches(CS102000) form.
Tax Exemption Number

The exemption certificate number of the selected customer, which is used if your system is integrated with AvaTax by Avalara. By default, the value is pulled from customer's location, but you can override it on the document level, if needed. The box appears on the form if the External Tax Calculation Integration feature has been enabled on the Enable/Disable Features form.

Tax Calculation Mode

The tax calculation mode to be applied to the document.

This box contains one of the following options:
  • Tax Settings (default): The record uses the settings of the selected customer, or of the customer's location if the Business Account Locations feature has been enabled on the Enable/Disable Features (CS100000) form.
  • Gross: The tax amount is included in the item price.
  • Net: The tax amount is not included in the item price.
This box appears on the form if the Net/Gross Entry Mode feature has been enabled on the Enable/Disable Features form.
Entity Usage Type

The corresponding entity usage type.

If integration with Avalara is configured, in a document with the current customer selected, this value is sent to Avalara to specify the reason for tax exemption. If the Taxable - Override Exemption option is selected, the document's exemption is overridden, and taxes are calculated in the external tax service.

The box is displayed only if the External Tax Calculation Integration feature is enabled on the Enable/Disable Features form.

Table 6. Assigned To Section
Element Description
Workgroup The workgroup associated with the document, if any.
Owner The employee who owns (is responsible for) the document.
Table 7. Print and Email Options Section
Element Description
Printed A check box that indicates (if selected) that the document was printed.
Emailed A check box that indicates (if selected) that the document was emailed.
Don't Print A check box that indicates (if selected) that this document should not be sent to the customer as a printed document.
Don't Email A check box that indicates (if selected) that this document should not be sent to the customer by email.

Addresses Tab

This tab displays the billing and shipping addresses of the customer and the contact information for billing and shipping purposes. The system populates the settings by using the first applicable rule it finds from the following:

  1. If the cash sale is related to a particular project (that is, if this project is selected in the Summary area of the current form) and the Calculate Project-Specific Taxes check box is selected on the Projects Preferences (PM101000) form, the settings in the Ship-To Address section is copied from the project settings, which are specified on the Addresses tab (Project Address section) of the Projects (PM301000) form.
  2. If the system has not yet found an applicable rule, the system copies billing and shipping settings from the settings of the customer location on the Customer Locations (AR303020) form.
Table 8. Bill-To Contact Section
Element Description
Override Contact A check box that you select to override the default contact information and type new information in the following elements.
Business Name The name of the business.
Attention The department or person to be noted on the attention line, if this line is used by your company.
Phone 1 The phone number of the contact person.
Email The email address of the contact person.
Table 9. Bill-To Address Section
Element Description
Override Address A check box that indicates (if selected) that the bill-to address is not the default billing address of the customer.
Validated

A check box that indicates (if selected) that the bill-to address has been validated through integration with a specialized third-party software or service.

This check box is displayed only if the Address Validation Integration feature is enabled on the Enable/Disable Features form.

Address Lookup

A button you click to open the Address Lookup dialog box.

For the description of the dialog box, see Address Lookup Dialog Box.

This button is displayed on the form if the Address Lookup Integration feature is enabled on the Enable/Disable Features (CS100000) form and if the integration with web map services has been set up, as described in Integration with Web Map Services.

Address Line 1 The first line of the bill-to address.
Address Line 2 The second line of the bill-to address.
City The city of the customer's bill-to address.
Country The customer's country.
State The state or province of the customer.
Postal Code The postal code for the bill-to address. An input mask for postal codes can be set on the Countries/States (CS204000) form.
Table 10. Ship-To Contact Section
Element Description
Override Contact A check box that you select to override the default contact information and type new information in the following elements.
Business Name The name of the business.
Attention The department or person to be noted on the attention line, if this line is used by your company.
Phone 1 The phone number of the contact person.
Email The email address of the contact person.
Table 11. Ship-To Address Section
Element Description
Override Address A check box that indicates (if selected) that the ship-to address is not the default shipping address of the customer.
Validated

A check box that indicates (if selected) that the ship-to address has been validated through integration with a specialized third-party software or service.

This check box is displayed only if the Address Validation Integration feature is enabled on the Enable/Disable Features (CS100000) form.

Address Line 1 The first line of the ship-to address.
Address Line 2 The second line of the ship-to address.
City The city of the customer's ship-to address.
Country The customer's country.
State The state or province of the customer.
Postal Code The postal code for the ship-to address. An input mask for postal codes can be set on the Countries/States (CS204000) form.
Latitude

The latitude coordinates, which are entered for a customer location if there is no postal address or the postal address cannot be validated. The system uses the coordinates to identify the tax jurisdiction if the postal code is not available.

This box is displayed if the External Tax Calculation Integration feature is enabled on the Enable/Disable Features (CS100000) form and the automatic calculation of taxes is configured through the integration of MYOB Advanced with the AvaTax service by Avalara or the Vertex Tax service by Vertex. For details, see Integrating MYOB Advanced with External Tax Providers.

Longitude

The longitude coordinates which are entered for a customer location if there is no postal address or the postal address cannot be validated. The system uses the coordinates to identify the tax jurisdiction if the postal code is not available.

This box is displayed if the External Tax Calculation Integration feature is enabled on the Enable/Disable Features (CS100000) form and the automatic calculation of taxes is configured through the integration of MYOB Advanced with the AvaTax service by Avalara or the Vertex Tax service by Vertex. For details, see Integrating MYOB Advanced with External Tax Providers.

Taxes Tab

The table on this tab contains information related to the taxes to be paid on the cash sale and is filled out automatically for a new document after you click Save.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Tax ID The identifier of a tax applied to the document.
Tax Rate The tax rate of the tax.
Taxable Amount The taxable amount for the tax, calculated at the document level.
Tax Amount The tax amount for the specific tax, calculated at the document level.

Approvals Tab

This tab is available only if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form, and if approvals have been activated (and an approval map has been specified) for the selected document type on the Approval tab of the Accounts Payable Preferences (AP101000) for AP documents and of the Accounts Receivable Preferences (AR101000) form for AR outgoing documents.

This tab contains information on approvals of the documents that are subject to this procedure.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

ColumnDescription
Assignee IDThe identifier of the employee who is assigned to approve the document.
Assigned ToThe name of the employee who is assigned to approve the document.
Workgroup The workgroup of the employee assigned to approve the document.
Approved By (ID)The identifier of the employee who actually approved the document.
Approved ByThe name of the employee who actually approved the document.
Approval DateThe date of the approval.
StatusThe status of the document, which can be Pending Approval, Approved, or Rejected, depending on the approval action performed.
Reason The reason the document has been approved or rejected (if applicable).

Commissions Tab

This tab displays the commissions that can be calculated for the document. You calculate commissions on the Calculate Commissions (AR505500) form.

The tab is available if the Commissions feature is enabled on the Enable/Disable Features form.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table 12. Summary Area
Element Description
Default Salesperson The identifier of a salesperson to be used by default for each invoice line.
Total Commissionable The total amount used to calculate commissions for all salespersons involved.
Commission Amt. The total amount of commissions on the document.
Table 13. Table Columns
Column Description
Salesperson ID The identifier of the salesperson involved.
Commission % The commission percent used for the salesperson.
Commission Amt. The commission amount calculated for the salesperson on this document.
Commissionable Amount The amount used for the commission calculation.

Card Processing Tab

This tab shows the details of credit card payment transactions. It appears if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form and the payment method involves credit cards.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Tran. Nbr.

The number assigned by MYOB Advanced to identify a record about a transaction operation, which is added, for example, when you click Capture on the form toolbar or click Authorize on the More menu.

Proc. Center

The processing center that processed the transaction operation.

Tran. Type

The type of the transaction operation. The following values can be displayed in this column:

  • Authorize Only: The Authorize command was performed.
  • Authorize and Capture: The Capture command was performed for an unauthorized transaction.
  • Capture Authorized: The Capture command was performed for an authorized transaction.
  • Capture Manually Authorized: The Record and Capture Preauthorization command was performed and the processing center authorization number was specified. This operation captures the transaction authorized on the processing center side by using the transaction authorization number.
  • Void: The Void command was performed.
  • Refund: The Refund command was performed.
Tran. Status

The status of the transaction operation. The following values can be displayed in this column:

  • Approved: The operation on the transaction was approved.
  • Declined: The operation on the transaction was declined.
  • Error: An error has occurred during the processing of the transaction operation.
  • Held for Review: The operation is pending review in the processing center.
  • Unknown: The current status of the transaction operation is unknown.
Tran. Amount

The amount of the transaction.

Reference Tran. Nbr.

The number (Tran. Nbr.) of the related transaction operation, if one exists.

Proc. Center Auth. Nbr.

The number assigned by the processing center to uniquely identify a transaction.

Proc. Center Tran. Nbr.

The authorization number returned for the transaction by the processing center.

Proc. Center Response Reason

The response received for the transaction operation from the processing center.

Tran. Time

The time when the transaction operation was performed.

Proc. Status

The status of the processing of the transaction operation, such as Open, Completed, or Error.

CVV Verification

The result of CVV verification if it was used by the processing center. The following values can be displayed in the column:

  • Matched: CVV verification was used, and the CVV code presented matched the code of the credit card.
  • Not Matched: CVV verification was used, and the CVV code presented did not match the code of the credit card.
  • Required but Not Verified: CVV verification was used, but the CVV code could not be verified.
  • Required but Not Provided: CVV verification was used, but the CVV code was not presented.
  • Not Verified Due to Issuer: The card issuing bank does not participate in the CVV program or has not provided the key, so the CVV code cannot be validated.
  • Skipped Due to Prior Verification: The CVV code had been verified previously and was skipped for the current operation.

Charges Tab

This tab contains a list of charges applied to the cash sale by the bank for payment processing. For details, see Registration of Finance Charges.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Entry Type The charge, selected by its entry type ID. You can select the entry type from the list of entry types associated with the cash account.
Description A detailed description of the entry type to be used as finance charge.
Offset Account The account that is used for this finance charge.
Offset Subaccount The corresponding subaccount for this finance charge.
Amount The amount of the finance charge.