Print/Release Dunning Letters

Form ID: (AR522000)

You can use this form to release, email and print the dunning letters that were created on the Prepare Dunning Letters (AR521000) form.

The form is available if the Dunning Letter Management feature is enabled on the Enable/Disable Features (CS100000) form.

Form Toolbar

The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.


Button	Description
Process	Initiates processing, based on the selected action, of the letters you have selected in the table.
Process All	Initiates processing, based on the selected action, of all letters listed in the table.

Selection Area

In this area, you can select the action to be performed if you click Process or Process All, as well as the date range when the letters were generated.


Element	Description
Action	The processing action to be taken if you click Process or Process All. Select one of the following options: Print Dunning Letter: Initiates the process of printing each dunning letter for sending by mail. When a dunning letter is printed, the system populates the due date of each listed credit memo as follows: If the credit memo has no credit terms, the Due Date column is always empty. If the credit memo has credit terms, the Due Date column shows Current if the document is not overdue or the due date if the document is overdue. Email Dunning Letter: Initiates the process of sending each dunning letter electronically to customers. Mark as Do not Email: For each dunning letter, selects the Do not Email check box. Mark as Do not Print: For each dunning letter, selects the Do not Print check box. Release Dunning Letter: Initiates the process of releasing dunning letters with the Draft status. If dunning fee amount is specified for this level, the system creates and releases an invoice for the fee amount. The invoice does not included to the due documents listed in the letter.
Company/Branch	The company, branch, or company group for which dunning letters should be printed or released. If For Each Branch or Consolidated for Company is selected in the Prepare Dunning Letters box of the Accounts Receivable Preferences (AR101000) form, this setting serves as a selection criterion for the letters in the table, regardless of whether the Multiple Base Currencies feature is enabled.
Show All	A check box that you select to indicate to the system that all letters should be displayed, no matter dates specified and what kind of processing they require, printing, emailing, or other.
Start Date	The date that starts the date range during which the dunning letters were generated.
End Date	The date that ends the date range during which the dunning letters were generated.
Print with DeviceHub	A check box that indicates (if selected) that when you select a printing action and process dunning letters, the system generates the preview and prints all selected documents using the DeviceHub application. This check box appears only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form and the Print Dunning Letter action is selected in the Action box.
Define Printer Manually	A check box that indicates that you want to specify the printer to be used for printing documents. If the check box is cleared, the printer is automatically defined by the system. This check box appears only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form and the Print Dunning Letter action is selected in the Action box.
Printer	The identifier of the printer to be used for printing documents. This box appears on the form only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form and the Print Dunning Letter action is selected in the Action box. The box is available for selection if the Define Printer Manually check box is selected.
Number of Copies	The number of copies of each document to be printed via DeviceHub. This box appears on the form only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form and the Print Dunning Letter action is selected in the Action box of the current form.

Table

This table contains the list of dunning letters that were generated during the date range specified in the Selection area.

The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.


Button	Description
View Dunning Letter	Opens the Dunning Letter (AR306000) form, where you can view the list of documents included in the dunning letter. In the table of the Dunning Letter form, the system populates the due date of each listed credit memo as follows: If the credit memo has no credit terms, the Due Date column is always empty. If the credit memo has credit terms, the Due Date column shows the document's due date. If the Add Open Payments and Credit Memos check box is selected on the Dunning tab (Dunning Letter Settings section) of the Prepare Dunning Letters (AR521000) form, when you select a row in the table and click this button, the system includes all documents with open balances in the dunning letter that opens on the Dunning Letter (AR306000) form.

Table 1. Table Columns
Column	Description
Included	An unlabeled check box you can use to select dunning letters for processing if you click Process.
Branch ID	The branch for which you want to display data.
Customer ID	The customer associated with the dunning letter, by its ID and customer name.
Dunning Letter Date	The creation date of the dunning letter.
Dunning Letter Level	The level of the dunning letter.
Overdue Balance	The total overdue amount owed by the customer. This amount is calculated without the amounts of credit memos, payments, prepayments, and customer refunds.
Dunning Fee	The dunning fee that will be applied to the dunning letter. This column is read-only.
Currency	The currency in which the dunning letter has been generated. This is the base currency of the tenant to which the current user is signed in. The column is visible on the form if the Multicurrency Accounting feature is enabled on the Enable/Disable Features (CS100000) form. If the Multiple Base Currencies feature is enabled, this shows the base currency of each dunning letter branch.
Final Reminder	A check box that indicates (if selected) that this dunning letter is a final reminder. In this case, the customer account for which such letter was prepared can be selected on the Manage Credit Holds (AR523000) form, so you can put this account on credit hold.
Don't Print	A check box that indicates (if selected) that this dunning letter should not be printed.
Printed	A check box that indicates (if selected) that this dunning letter has been printed.
Don't Email	A check box that indicates (if selected) that this dunning letter should not be emailed.
Emailed	A check box that indicates (if selected) that this dunning letter has been emailed.