Payment Processing Log

Form ID: (AR406500)

You can use this form to view failed card transactions (or all transactions) by customer class, customer, processing center, and time period.

Note: This form appears in the system if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form.

Form Toolbar

The form toolbar includes only standard buttons. For the list of standard buttons, see Form Toolbar and More Menu.

Selection Area

You can use this area of the form to select the period, processing center, customer class, and particular customer for which you want to view data.


Element	Description
Start Date	The start date of the date range for which you want to display data.
End Date	The end date of the date range for which you want to display data.
Display Transactions	The type of transactions you want to display in the list below: All Transactions or Failed Only.
Proc. Center ID	The card processing center used to process the transactions.
Customer Class	The customer class. Leave the box blank to view transactions related to all customer classes. The list of classes may be limited based on the roles assigned to the user account to which you are signed in if the Customer and Vendor Visibility Restriction feature is enabled on the Enable/Disable Features (CS100000) form. With the feature enabled, the Restrict Visibility To box appears on the General tab of the Customer Classes (AR201000) form. You can select a customer class if one of the following is true: The Restrict Visibility To box is empty for the customer class—that is, the visibility of the customer class is not restricted. A branch, company, or company group is specified in the Restrict Visibility To box for the customer class, and your user account is assigned to the role specified in the Access Role box of the Configuration Settings section of one of the following: the Branch Details tab of Branches (CS102000) form for the branch, or the Company Details tab of the Companies (CS101500) form for the company or a company within the company group.
Customer	The specific customer, by account ID. Leave the box blank to view transactions related to all customers that meet the other specified criteria. The list of customers available for selection may be limited based on the role or roles assigned to the user account to which you are signed in if the Customer and Vendor Visibility Restriction feature is enabled on the Enable/Disable Features (CS100000) form. In this case, the Restrict Visibility To box appears on the Financial tab of the Customers (AR303000) form. With the feature enabled, a customer is available for selection if one of the following is true: The Restrict Visibility To box is empty for the customer—that is, the customer’s visibility is not restricted. A branch, company, or company group is specified in the Restrict Visibility To box for the customer, and your user account has the role specified in the Access Role box of the Configuration Settings section of one of the following: the Branch Details tab of the Branches (CS102000) form for the branch, or the Company Details tab of the Companies (CS101500) form for the company or a company within the company group.

Table

This table contains the list of transactions matching the criteria specified in the Selection area. The specific columns shown below depend on the payment method defined on the Payment Methods (CA204000) form.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table 1. Table Columns
Column	Description
Customer ID	The customer identified by account ID. You can click the link to navigate to the Customers (AR303000) form and view the details of the customer owning the selected card.
Customer Name	The name of the customer.
Payment Method	The identifier of the payment method. You can click the link to navigate to the Customer Payment Methods (AR303010) form and view the details of the payment method the card is associated with. The identifier of the payment method is displayed without a link if the transaction was performed with saving a card not enabled.
Card/Account Type	The type of card or account used for the payment.
Doc. Type	The type of document to be paid.
Doc. Reference Nbr.	The identifier of the payment document as assigned by the system. You can click the link to navigate to the Payments and Applications (AR302000) form and view the details of the payment.
Orig. Doc. Type	The type of the original document to be paid.
Orig. Doc. Ref. Nbr.	The reference number of the original document to be paid.
Proc. Center	The processing center that processed the transaction operation.
Tran. Nbr.	The number assigned by MYOB Advanced to identify a record about a transaction operation, which is added, for example, when you click Capture on the form toolbar or click Authorize on the More menu.
Tran. Type	The type of the transaction operation. The following values can be displayed in this column: Authorize Only: The Authorize command was performed. Authorize and Capture: The Capture command was performed for an unauthorized transaction. Capture Authorized: The Capture command was performed for an authorized transaction. Capture Manually Authorized: The Record and Capture Preauthorization command was performed and the processing center authorization number was specified. This operation captures the transaction authorized on the processing center side by using the transaction authorization number. Void: The Void command was performed. Refund: The Refund command was performed.
Tran. Amount	The amount of the transaction.
Proc. Status	The status of the processing of the transaction operation, such as Open, Completed, or Error.
Tran. Status	The status of the transaction operation. The following values can be displayed in this column: Approved: The operation on the transaction was approved. Declined: The operation on the transaction was declined. Error: An error has occurred during the processing of the transaction operation. Held for Review: The operation is pending review in the processing center. Unknown: The current status of the transaction operation is unknown.
Proc. Center Tran. Nbr.	The number assigned by the processing center to uniquely identify a transaction.
Proc. Center Response Reason	The response received for the transaction operation from the processing center.
Tran. Time	The time when the transaction operation was performed.
Proc. Center Card Type	The type of card used for the payment, as it is defined in the processing center. This column is hidden by default.