Customer Statement History

Form ID: (AR404600)

You can use this form to view the statement history for a particular customer and drill down to the details of each statement.

Form Toolbar

The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.

Button Description
Print Statement Navigates to the Customer Statement (AR641500) report, which is generated for the selected customer.

Selection Area

In this area, select a customer to view the statement history for this customer.
Element Description
Company/Branch

The company, branch, or company group for which you want to display data. You leave this box empty if you want to view the statements for all the branches of companies and company groups to which you have access.

Depending on the option selected in the Prepare Statements box on the Accounts Receivable Preferences (AR101000) form, the default value in this box can be one of the following:

  • If For Each Branch is selected, the default value is the current branch to which you are signed in.
  • If Consolidated for Company is selected, the default value is the company of the current branch to which you are signed in.
  • If Consolidated for All Companies is selected, the box is empty by default.
Customer

Required. The customer, by its ID.

The list of values may be limited as follows:

  • If a branch, company, or company group is selected in the Company/Branch box, a customer is listed (and available for selection) if the Restrict Visibility To box on the Financial tab of the Customers (AR303000) form is empty or contains this branch, the company of this branch, or company group.
  • If the Company/Branch box is empty, a customer is listed (and available for selection) if one of the following is true:
    • The Restrict Visibility To box is empty for the customer—that is, the customer’s visibility is not restricted.
    • A branch, company, or company group is specified in the Restrict Visibility To box for the customer, and your user account is assigned to the role specified in the Access Role box of the Configuration Settings section of one of the following: the Branch Details tab of Branches (CS102000) form for the branch, or the Company Details tab of the Companies (CS101500) form for the company.
    Note:
    These visibility restrictions are applicable only if the Customer and Vendor Visibility Restriction feature is enabled on the Enable/Disable Features (CS100000) form.

Table

This table contains the list of statements that have been generated for the customer selected above. You can print a statement, if needed. The system loads the statement records grouped by branch for the base currency statements and grouped by branch and currency for the foreign currency statements.

Table 1. Table Columns
Column Description
Branch The branch the statement is associated with.
Statement Cycle The statement cycle by ID.
Statement Date The date of the statement.
Statement Balance

The customer balance (in the base currency), as shown on the statement.

This column is displayed on the form only if the Multi-Currency Statements check box is cleared on the Customers (AR303000) form for the customer selected in the Summary area; if the check box is selected, the FC Statement Balance column is displayed instead.

Overdue Balance

The overdue balance (in the base currency), as shown on the statement.

This column is displayed on the form only if the Multi-Currency Statements check box is cleared on the Customers (AR303000) form for the customer selected in the Summary area; if the check box is selected, the FC Overdue Balance column is displayed instead.

Currency

The currency used by the customer.

This column is displayed on the form only if the Multicurrency Accounting feature is enabled on the Enable/Disable Features (CS100000) form and if the Multi-Currency Statements check box is selected on the Customers (AR303000) form for the customer selected in the Summary area.

FC Statement Balance

The customer balance in the specified foreign currency.

This column is displayed on the form only if the Multicurrency Accounting feature is enabled on the Enable/Disable Features (CS100000) form and if the Multi-Currency Statements check box is selected on the Customers (AR303000) form for the customer selected in the Summary area; if the check box is cleared, the Statement Balance column is displayed instead.

FC Overdue Balance

The overdue amount in the specified foreign currency.

This column is displayed on the form only if the Multicurrency Accounting feature is enabled on the Enable/Disable Features (CS100000) form and when the Multi-Currency Statements check box is selected on the Customers (AR303000) form for the customer selected in the Summary area; if the check box is cleared, the Overdue Balance column is displayed instead.

Don't Print A check box that indicates (if selected) that the statement should not be printed.
Printed A check box that indicates (if selected) that the statement was printed.
Don't Email A check box that indicates (if selected) that the statement should not be sent by email.
Emailed A check box that indicates (if selected) that the statement was sent by email.
On-Demand Statement A check box that indicates (if selected) that the statement has been generated on demand.
Prepared On The date when the statement has been prepared.