Sales Orders Preferences
Form ID: (SO101000)
This form holds the settings that affect the functionality related to sales orders, including processing, posting, and approval settings.
Form Toolbar
The form toolbar includes only standard buttons. For the list of standard buttons, see Form Toolbar and More Menu.
General Tab
You can use this tab to select the default order types and price validation options, as well as to specify the processing options for shipments and documents related to sales orders.
Element | Description |
---|---|
Default Sales Order Type | The type of sales order that will appear as the default sales order type on the Sales Orders (SO301000) form. |
Default Transfer Order Type |
The type of transfer order that will appear as the default transfer order type on the Sales Orders (SO301000) form. This element appears only if the Multiple Warehouses feature is enabled on the Enable/Disable Features (CS100000) form. |
Shipment Numbering Sequence |
The numbering sequence to be used to assign IDs to shipments when a new shipment is created by using the Shipments (SO302000) form. This box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Picking Worksheet Numbering Sequence |
The numbering sequence to be used to assign IDs to picking worksheets created by using the Create Pick Lists (SO503050) form. This box is available only if the Advanced Picking feature is enabled on the Enable/Disable Features (CS100000) form. |
Advanced Availability Validation |
A check box that indicates (if selected) that a shipment document cannot be saved if the updated available quantity of any item listed on the document will result in a negative value. This check box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Element | Description |
---|---|
Validate Min. Markup | An option that controls whether the minimum markup, which is
specified on the Price/Cost tab of the Stock Items (IN202500) form for
stock items and on the similar tab of the Non-Stock Items (IN202000) form for
non-stock items, will be validated when the user manually enters a
unit price on a sales order, an invoice, or the Sales Prices (AR202000) form. Select one of the
following options:
|
Use a Price Adjustment Multiplier |
A check box that (if selected) causes the system to calculate prices for non-base units of measure by using the price adjustment factor along with the conversion factor. If the check box is cleared, the system ignores the price adjustment factor when calculating prices. This check box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Ignore Min. Markup Validation for Prices Specific To |
A group of check boxes that represent the groups of prices copied from sales price lists to sales order lines. If a check box is selected, the system skips the minimum markup validation for the group of prices; if the check box is cleared, the system performs this validation. The following check boxes are available in this group:
If Validate Min. Markup is set to Warning, the system does not show the minimum gross profit warning for the lines with the prices of the types, for which the check boxes listed above are selected. If the Validate Min. Markup is set to Set to Minimum, the system does not reset the unit prices to the minimum markup values and does not show the minimum gross profit warning for the lines with the prices of the types for which the check boxes listed in this group are selected. Note:
If a price belongs to two of the categories represented by
these check boxes (for example, a promotional customer-specific
price), the system will not validate the price if at least one
of the applicable check boxes is selected. |
Element | Description |
---|---|
Freight Allocation on Partial Shipping | For partial shipments, the way the freight amount should be
allocated among shipments:
|
Element | Description |
---|---|
Free Item Shipping | The way the free items should be distributed among partial
shipments of all the goods specified in the sales order. Select one
of the following options:
This element is available only if the Customer Discounts feature is enabled on the Enable/Disable Features (CS100000) form. |
Hold Shipments on Entry |
A check box that indicates (if selected) that a newly created shipment will have the On Hold status by default. This check box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Validate Shipment Total on Confirmation |
A check box that indicates (if selected) that the shipment confirmation can be saved only after you enter the shipment total in the Control Total box. This check box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Add Zero Lines for Items Not in Stock |
A check box that indicates (if selected) that pick lists and shipments will be generated with lines for items currently not in stock for orders of an order type for which shipping of negative stock is not allowed. You can select this check box if you have classes of stock items for which a negative quantity is allowed, but you don't want to rely completely on availability data (in some cases, although the system shows an item as not in stock, the quantities required for a shipment may be available for some reason). Then in the orders of this order type, for order lines with the Back Order Allowed shipping rule, a zero-quantity line will be added to a shipment if the item is not in stock; you can manually enter the quantity of the item that is actually available. See Shipping Rule Combinations. You can also select this option so that customers can view the lines for items that were ordered but not shipped. This check box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Create Zero Shipments |
A check box that indicates (if selected) that a shipment can be created even if there are no available items for any lines. We do not recommend selecting this check box if in your organization, shipments are generally created automatically by using the Process Orders (SO501000) form. This check box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Element | Description |
---|---|
Hold Invoices on Failed Credit Check | A check box that indicates (if selected) that an edited invoice can be saved only with the On Hold status if the customer fails the credit check. |
Use Shipment Date for Invoice Date |
A check box that you select if you want the shipment dates to appear in invoices as invoice dates. If the check box is cleared, the current business date will be used as the default date for invoices when they are automatically generated for confirmed shipments. This check box is available only if the Inventory feature is enabled on the Enable/Disable Features (CS100000) form. |
Element | Description |
---|---|
Automatically Release IN Documents | A check box that indicates (if selected) that the automatic release of inventory documents generated on release of the sales-related documents is allowed. If the check box is not selected, the inventory documents generated on release of the sales-related documents should be manually released in the inventory functional area. |
Element | Description |
---|---|
Default Type for Intercompany Sales | The default type of the sales orders generated for intercompany purchase orders. |
Default Type for Intercompany Returns | The default type of the return sales orders generated for intercompany PO returns. |
Disable Adding Items to Order |
The check box that defines whether the following actions and buttons are available on the Sales Orders (SO301000) form for intercompany sales and return orders generated from purchase orders or receipts:
When the check box is selected, the listed actions and buttons are unavailable in intercompany sales and return orders. The check box does not affect the return orders of the PR type. |
Disable Editing Prices and Discounts | The check box that defines whether the you can edit the Unit Price, Manual Price, Ext. Price, Discount Amount, Discount Code, and Manual Discount columns in intercompany sales orders generated from a purchase order, and in related invoices on the Sales Orders (SO301000) and Invoices (SO303000) forms. When the check box is selected, the editing of the listed column is unavailable in intercompany sales orders generated from a purchase order. The check box does not affect the return orders. |
Element | Description |
---|---|
Show Only Available Items | This check box defines whether the system performs validation of the available quantity of related items and suggests only related items that are available on the Details tab of the Sales Orders (SO301000) and Invoices (SO303000) forms. By default, this check box is cleared. |
Element | Description |
---|---|
Default Return Order Type |
The type of the return order that the system inserts by default into the Return Order Type box of the Create Return Order dialog box on the Cases (CR306000) form. By default, this box is empty, but in the drop-down list, a user can select any order type with RMA Order automation behavior specified on the Order Types (SO201000) form. |
Element | Description |
---|---|
Cost Calculation Basis for Non-Stock Kits | The cost the system should use for non-stock kits in sales
profitability reports. Select one of the following options:
Note: The costs of stock components of a non-stock kit are
updated on release of the inventory issue generated for the SO
invoice with this non-stock kit. For more information, see Inventory Item Kits. |
Approval Tab
You use this tab to configure approvals for sales orders on the Sales Orders (SO301000) form and documents that are created on the Invoices (SO303000) form. For more information on approvals for sales orders, see Specific Approvals: Sales Orders.
This tab is available only if the Approval Workflow feature is enabled on the Enable/Disable Features (CS100000) form.
Column | Description |
---|---|
Active |
A check box that indicates (if selected) that approval is required for documents of the type selected in the SO Type column. The system will use the map specified in the Approval Map column for processing the approval. If the check box is cleared, the approval of documents with this order type is not required. |
SO Type | The type of order on the Sales Orders (SO301000) form that is subject to approval. You can select any of the order types that have been defined on the Order Types (SO201000) form. |
Approval Map | The approval map that is used for processing the approval of orders of this type that have been created on the Sales Orders (SO301000) form. To create or modify an approval map, you use the Approval Maps (EP205015) form. |
Pending Approval Notification |
The notification template that the system uses to generate notification emails for employees who approve sales orders of this type. An employee receives a notification about a pending approval when a sales order requires approval from this employee. You can create new templates or edit existing ones by using the Email Templates (SM204003) form. Attention:
Only original approvers assigned
through an approval map can receive notifications about pending approvals. If an
approver has an assigned delegate and approvals are reassigned to this delegate, the
delegate will not receive pending approval notifications. For more information about
delegates, see Approval Configuration: Delegation of Approvals. |
Column | Description |
---|---|
Active |
A check box that indicates (if selected) that approval is required for documents of the type selected in the Type column. The system will use the map specified in the Approval Map column for processing the approval. If the check box is cleared, the approval of this type of documents is not required. |
Type | The type of a document on the Invoices (SO303000) form that is
subject to approval. You can select one of the following types:
|
Approval Map | The approval map that is used for processing the approval of documents of this type that have been created on the Invoices (SO303000) form. To create or modify an approval map, you use the Approval Maps (EP205015) form. |
Pending Approval Notification |
The notification template that the system uses to generate notification emails for employees who approve documents of this type that have been created on the Invoices (SO303000) form. An employee receives a notification about a pending approval when a document requires approval from this employee. You can create new templates or edit existing ones by using the Email Templates (SM204003) form. Attention:
Only original approvers assigned
through an approval map can receive notifications about pending approvals. If an
approver has an assigned delegate and approvals are reassigned to this delegate, the
delegate will not receive pending approval notifications. For more information about
delegates, see Approval Configuration: Delegation of Approvals. |
Mailing & Printing Tab
The Mailing & Printing tab contains the list of the predefined mailings for customers. Mailings are used to print documents or send electronic versions of documents (by email) to customers and to company employees who oversee operations with customers. The reporting settings specified here are used as default values for mailing and printing the settings of customer classes, which in turn provide the default values for mailing and printing configured for particular customers. Emails for active mailings will be sent to customer contacts and company employees when a user invokes the action specific to the mailing. Such emails can contain sales orders, pick lists, shipment confirmations, invoices, or dunning letters. For an overview of this functionality, see Mailings for Customers.
You can modify predefined mailings or add new custom mailings. To add a new custom mailing to be used for customers, you need to configure actions in a mailing workflow for the forms on which specific documents are created or processed. For details, see Mailings for Customers and Configuring Predefined Mailings for Customers and Vendors. For details on workflows, see Workflow API Guide and Workflow UI Guide.
The tab includes the Default Sources table, with the list of mailings, and the Default Recipients table, with the list of recipient types.
Column | Description |
---|---|
Active | A check box that indicates (if selected) that this mailing is active. Only active mailings can be used. |
Mailing ID | The unique identifier of the mailing. An alphanumeric string of up to 10 characters
can be used. Select one of the following predefined mailings, which
are designed to inform users and external contacts about the
particular events:
|
Branch | The ID of the branch for which the documents are printed using the Default Printer. If the branch is not specified, the Default Printer is used for documents of all branches. |
Default Email Account | The system email account to be used by default for the mailing. If no account is specified, the default system account will be used. |
Default Printer |
The printer to be used by default for printing operations. This column is available only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form. |
Report ID | The identifier of the sales-related report to be used as the email's body (if a report is used for this mailing). Select the report from the list. |
Notification Template | The email template to be used to generate the body of the email
(if an email template is used for this mailing). CAUTION: For each mailing, you can use only one of the
options as the body of the email: a report, or an notification
template (email template). |
Ship Via |
The identifier of the carrier whose labels will be printed on the printer selected in the Default Printer column. |
Format | The format in which the report (if applicable) will be sent by default if a recipient has no other preferences. Select one of the following options:HTML, Excel, or PDF. |
Recipients | The way the system specifies recipients in the generated email.
The following options are available:
|
Column | Description |
---|---|
Active | A check box that indicates (if selected) that this contact or contact type is active. Only active recipients receive the emails. |
Contact Type | The type of contact to receive emails generated for the mailing.
Select one of the following:
|
Contact ID | The identifier of the recipient. A particular recipient can be selected only if Employee was specified as the Contact Type. This employee will receive all the emails generated for the selected mailing. |
Format | The format in which the report (if applicable) will be sent. Select one of the following options: HTML, Excel, or PDF. |
Add To | The To, CC, and BCC options, which are available in this column, determine the element in which the recipient will be included in the generated email. |
Warehouse Management Tab
By using the settings on this tab, you can configure the workflow of the automated fulfillment operations. This tab is displayed only if the Warehouse Management and Fulfillment features are enabled on the Enable/Disable Features (CS100000) form.
The settings on this tab are branch-specific; the system uses the settings specified on this tab for a particular branch as the default settings for all users working in this branch. A user can override some of these settings (for his or her own user account) in the Settings dialog box on the Pick, Pack, and Ship (SO302020) form.
Element | Description |
---|---|
Display the Pick Tab | A check box that indicates (if selected) that the Pick tab is shown on the Pick, Pack, and Ship (SO302020) form. If the check box is cleared, the Pick tab is not shown; a user can process items that are being packaged without picking them. |
Display the Pack Tab | A check box that indicates (if selected) that the Pack tab is shown on the Pick, Pack, and Ship (SO302020) form. If the check box is cleared, the Pack tab is not shown; a user can process items that are being picked without packing them. |
Display the Ship Tab | A check box that indicates (if selected) that the Ship tab is shown on the Pick, Pack, and Ship (SO302020) form. If the check box is cleared, the Ship tab is not shown; the shipments are processed with the default shipping options specified on the Shipping tab of the Shipments (SO302000) form. |
Display the Scan Log Tab | A check box that indicates (if selected) that the Scan Log tab is shown on the Pick, Pack, and Ship (SO302020) form. If the check box is cleared, the Scan Log tab is not shown. |
Element | Description |
---|---|
Short Shipment Confirmation |
The system responds when a user tries to confirm a partial (short) shipment on the Pick, Pack, and Ship (SO302020) form. You can select one of the following values:
|
Order Shipment Lines by Location's |
The way the system will order the lines of shipments included in a picking worksheet. You can select one of the following values:
This box is available only if the Advanced Picking feature is enabled on the Enable/Disable Features (CS100000) form. |
Use Default Quantity | A check box that defines to which document lines the system uses the quantity manually specified by a user who has invoked the Set Qty. action on the form toolbar of the Pick, Pack, and Ship (SO302020) form (or entered the *qty command in the Scan box of this form). If the check box is selected, the system specifies the quantity entered by the user by default for all lines in a currently processed document. If the check box is cleared, the quantity entered by the user is specified in the currently processed line only. |
Use Explicit Line Confirmation | A check box that indicates (if selected) that a user has to confirm the entry of each processed line with the *ok command. If this check box is cleared, no explicit confirmation for each processed line is needed. |
Use Carts for Picking |
A check box that indicates (if selected) that carts are used in the process of picking items, which means that during this process, a user loads goods to a cart, and then packs them from the cart to selected box. If the check box is cleared, carts are not used for picking items. This box is available only if the Cart Tracking feature is enabled on the Enable/Disable Features (CS100000) form. |
Use Default Location |
A check box that indicates (if selected) that the warehouse location for each item is copied from the shipment line. If the check box is cleared, a user must scan the location barcode before scanning the item barcodes. |
Use Default Lot/Serial Nbr. |
A check box that indicates (if selected) that the lot or serial number for each item is copied from the shipment line. If the check box is cleared, a user must scan the barcode of the lot or serial number after scanning the item barcodes. This check box is available only if the Lot and Serial Tracking feature is enabled on the Enable/Disable Features form. |
Print Shipment Confirmation Automatically |
A check box that indicates (if selected) that the system automatically prints a shipment confirmation, by using the DeviceHub application, for the shipment being processed. This check box is available only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form. |
Print Shipment Labels Automatically |
A check box that indicates (if selected) that the system automatically prints labels, by using the DeviceHub application, for the packages included in the shipment being processed. This check box is available only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form. |
Print Commercial Invoices Automatically |
A check box that indicates (if selected) that the commercial invoice for an international shipment with the ShipEngine carrier service is printed automatically as soon as the shipment is confirmed on the Pick, Pack, and Ship (SO302020) form. The state of this check box also determines the default state of the Print Commercial Invoices Automatically check box on the Settings dialog box of the Pick, Pack, and Ship (SO302020) form. This check box is available only if the DeviceHub feature is enabled on the Enable/Disable Features (CS100000) form. |
Confirm Weight for Each Package |
A check box that indicates (if selected) that in Pack mode on the Pick, Pack, and Ship (SO302020) form, a user must enter the *OK command twice: to confirm the packaging of the box, and to confirm the entered weight. If the check box is cleared, the weight is calculated automatically for each box as the sum of the weights of the items packed in the particular box. When a user scans the next box ID, the system confirms the previously packed box, which means that the user does not have to enter the *OK command to confirm the packaging of the box and the weight of the box. |
Confirm Dimensions for Packages with Editable Dimensions |
A check box that indicates (if selected) that in Pack and Pack-Only modes on the Pick, Pack, and Ship (SO302020) form, the system requires the user to confirm the existing dimensions or enter different dimensions for a box when the user confirms a package that includes a box with the Editable Dimensions check box selected on the Boxes (CS207600) form. |
Request Location for Each Item |
A check box that indicates (if selected) that on the Pick, Pack, and Ship (SO302020) form, during the picking of the items, the system prompts a user to scan the barcode of the shipping location before the user scans the barcode for each stock item. If the check box is cleared, the user first scans the barcode of a shipping location and then scans as many barcodes as are necessary for stock items to be picked from this location. To start picking items from another location, the user scans the barcode of this location before scanning the item barcodes. |
Confirm Tote Selection on Wave Picking | A check box that indicates (if selected) that when a user is picking a part of a wave
on the Pick, Pack, and Ship (SO302020) form, the system
prompts the user to scan the barcode of the tote to confirm that the
items have been put into the tote. If the check box is cleared, when a user scans the item barcode, the system automatically adds the item to the tote assigned to the shipment for which this item is being picked. This check box is available only if the Advanced Picking feature is enabled on the Enable/Disable Features (CS100000) form. |
Add Totes to Shipments on the Fly | A check box that indicates (if selected) that pickers can assign multiple totes to a shipment or to multiple shipments in a pick list of the Single-Shipment or Wave type on the Pick, Pack, and Ship (SO302020) form. |
Print Packing Slips with Pick Lists |
A check box that indicates (if selected) that when a user initiates the printing of pick lists for a picking worksheet, the system will also include packing slips in the document being printed. If the check box is cleared, the system prints pick lists only. This check box is available only if the Advanced Picking feature is enabled on the Enable/Disable Features (CS100000) form. |
Allow Bidirectional Pick Lists |
A check box that indicates (if selected) that the pick lists in the paperless picking process may have any order of the path value of the warehouse locations included. (That is, the locations of the pick lists may be ordered in both ways: from the lowest to the highest value of the location path or from the highest to the lowest value). The path value for a warehouse location is specified in the Path column on the Locations tab of the Warehouses (IN204000) form. If the check box is cleared, the system will order the locations by the path value for the pick list creation and suggestion, from the lowest to the highest value. This check box affects only the paperless picking workflow. |