Process Orders

Form ID: (SO501000)

You use this form to specify criteria for filtering the sales orders and then to process all of the listed orders or only selected ones. By using this form, you can create payment links for the selected orders, create shipments for the selected orders, prepare invoices, or cancel the orders. Also, you can release the orders from credit hold and open them.

Form Toolbar

The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.

Button Description
Process Initiates the selected processing (based on the Action you select) for the documents you have selected in the table.
Process All Initiates the selected processing (based on the Action you select) for all documents listed in the table.

Selection Area

In this area, you can define the criteria for the documents to be displayed in the table below, as well as the action to be applied if you click Process or Process All.

Element Description
Action The action to be taken on each processed sales order if you click Process or Process All on the form toolbar. Select one of the following options:
  • Create Shipment: Creates a shipment for each processed order that has a status of Open.

    During this processing for any order, if no shipment is created because of the shipping rules specified for the order and the order lines, the status of this order changes to Back Order. If the Replan Back Orders check box is selected on the Inventory Preferences (IN101000) form, you can run the process of creating shipments for back orders after the purchase receipts for the appropriate items have been released. If the Replan Back Orders check box is not selected, you need to open the back orders first. For more information, see Shipping Rule Combinations.

  • Open Order: Opens each processed sales order with the Back Order status.
  • Remove Credit Hold: Removes the credit hold for each processed sales order if the customer passes the credit check.
    Attention: If the customer specified in a sales order has the Credit Hold status on the Customers (AR303000) form, the order cannot be moved from the Credit Hold status; it remains unprocessed. The status of the sales order can be changed only when the customer's status is no longer Credit Hold.
  • Prepare Invoice: Generates an invoice for each processed order that has the Closed status.
  • Cancel Order: Cancels a processed order of any status.
  • Create and Authorize: Creates a credit card payment with a pre-authorized transaction in the amount in the Unpaid Balance column for each processed sales order (that is, its unpaid balance), and then fully applies the payment to the sales order.

    This option appears if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form.

  • Create and Capture: Creates a credit card payment with a captured transaction in the amount in the Unpaid Balance column for each processed sales order, and then fully applies the payment to the sales order.

    This option appears if the Integrated Card Processing feature has been enabled on the Enable/Disable Features (CS100000) form.

    If the MYOB Payments feature is enabled on the Enable/Disable Features (CS100000) form and you select this option to create a payment, the system calculates the tax amount and the subtotal amount based on the following amounts of the sales order:

    • Tax Total in the Summary area of the Sales Orders (SO301000) form
    • Applied to Order on the Payments tab of the Sales Orders (SO301000) form
    • Order Total in the Summary area of the Sales Orders (SO301000) form

    This data is sent to the payment gateway and then further to the card network. For details, see Level 2 Data Transmission During Card Payments.

  • Create Child Orders: Creates a sales order for each group of line splits in a blanket sales orders that has a nonzero quantity and a scheduled order date earlier than or the same as the current business date.
  • Process Expired Order: Validates blanket sales orders. If the expiration date of the orders is earlier than the current business date, the system assigns the Expired status to the orders. If the expiration date of the orders is later than or the same as the current business date, the orders keep the current status.
  • Create Payment Link: Creates a payment link for each processed sales order. When you select this action, the table is limited to the sales orders that are ready for payment link creation—that is, the sales orders that meet all of the following conditions:
    • The Unpaid Balance amount is positive.
    • The status is one of the following: On Hold, Credit Hold, Awaiting Payment, Open, Pending Processing, Back Order, or Shipping.
    • The customer specified in the sales order is not excluded from payment link processing. That is, the Exclude from Payment Link Processing check box is cleared on the General tab of the Customer Classes (AR201000) form for the customer class of the customer.
    • A processing center is specified for the sales order on the Payment Links tab of the Sales Orders (SO301000) form.

    This option appears if the MYOB Payments feature is enabled on the Enable/Disable Features (CS100000) form.

Select By The type of date by which the orders should be selected. Select one of the following options:
  • Ship Date: To select documents by the date of planned shipment specified for each order line in the Ship On column on the Details tab of the Sales Orders (SO301000) form.
  • Cancel By: To select documents by the date of order cancellation
  • Order Date: To select documents by their creation dates
Start Date The start date of the date range for the type of dates specified in Select By. You can leave the box blank to view all orders with dates before the End Date.
Shipment Date

The date of the shipment or shipments to be created. By default, it is the current business date, but you can change it to another date.

This box appears if the Create Shipment option is selected in the Action box.

End Date The end date of the date range for the type of dates specified as Select By.
Customer

The customer involved. Leave the box blank to view orders (that should be fulfilled) from various customers.

The list of customers available for selection may be limited based on the role or roles assigned to the user account to which you are signed in if the Customer and Vendor Visibility Restriction feature is enabled on the Enable/Disable Features (CS100000) form. In this case, the Restrict Visibility To box appears on the Financial tab of the Customers (AR303000) form. With the feature enabled, a customer is available for selection if one of the following is true:
  • The Restrict Visibility To box is empty for the customer—that is, the customer’s visibility is not restricted.
  • A branch, company, or company group is specified in the Restrict Visibility To box for the customer, and your user account has the role specified in the Access Role box of the Configuration Settings section of one of the following: the Branch Details tab of the Branches (CS102000) form for the branch, or the Company Details tab of the Companies (CS101500) form for the company or a company within the company group.
Carrier The carrier selected for shipping the orders.
Ship Via The ship via code associated with the carrier used to ship sales orders. Leave the box blank to view orders to be shipped with various ship via codes.
Warehouse

The warehouse from which the orders should be shipped.

This box appears if the Create Shipment option is selected in the Action box.

Table

This table displays the documents matching the criteria you have specified in the Selection area. Review the list, and process all documents or only those you have selected by using the check boxes in the first column.

Table 1. Table Columns
Column Description
Selected A check box that you select to include the order specified in the row in processing if you click Process.
Order Type The type of order.
Order Nbr. The reference number of the document.
Description The description provided for the document.
Customer Order Nbr. The reference number of the original customer order.
Status The status of the document, which is assigned automatically.
Requested On The date on which the customer wants to receive the goods.
Sched. Shipment The date when the shipment for this order is scheduled (as specified in the Sched. Shipment box on the Shipping Settings tab of the Sales Orders (SO301000) form). If the scheduled shipment date is later than the range's end date, that means that at least one line of the order was scheduled to be shipped in the selected date range (has the Ship On date in the range).
Sched. Order Date

The date on which a child order should be generated for the line split of the blanket sales order.

Expires On

The expiration date of a blanket sales order.

Total Paid

The sum of all payments that have been applied to the sales order.

Unpaid Balance

The amount of the sales order that has not been paid yet.

Terms

The credit terms used in relations with the customer.

Customer The customer that ordered the goods or services.
Customer Name The name of the customer that ordered the goods or services.
Location

The customer location from which the goods or services were ordered.

This column appears only if the Business Account Locations feature is enabled on the Enable/Disable Features (CS100000) form.

Location Name The name of the location from which the goods or services were ordered.
Preferred Warehouse ID The warehouse specified as the preferred warehouse for the order.
Warehouse Description The description provided for the warehouse.
Ship Via The carrier through which the goods are shipped.
Ship Via Description The description provided for the carrier.
Shipping Zone The shipping zone of the customer.
Workgroup The workgroup processing the order.
Owner The employee responsible for the order.
Order Weight The total weight of the goods associated with the order.
Order Volume The total volume of the goods associated with the order.
Ordered Qty. The quantity of all items on the order.
Currency The currency of the document.
Order Total The total for the document.