Task

Form ID: (CR306020)

By using this form, you can create a new task or view the details of an existing task.

Form Toolbar

The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.

Button Description
Complete

Changes the status of the task to Completed.

This button is available if the task has the Open or Processing status.

Complete and Follow Up

Changes the status of the current task to Completed, creates a task that has the same settings as the current one, and assigns Open status to the new task.

The system opens the new task in a pop-up window and inserts a link to the completed task in the Parent Activity box of the new task.

This button is available if the task has the Open or Processing status.

Cancel

Cancels the task, changing its status to Canceled.

This button is available if the task has the Draft, Open, or Processing status.

Details Tab

By using this tab, you can create a new task and view or edit the details of an existing task.

Element Description
Summary

The task summary, which can be used as its identifier.

When you save a task, the summary description is also displayed on the form title bar as the subtitle.

Start Date The start date of the task.
Due Date The date when the task should be completed.
Completion (%) The estimation of the task completion, expressed as a percent.
Owner The employee the task is assigned to. By default, it shows the employee name of the task creator.
Workgroup The workgroup the task is assigned to.
Reminder

A check box that indicates (if selected) that a reminder is set for the task. To define the date and time for this reminder, use the Remind At box.

Note: Before you start using reminders in MYOB Advanced, make sure that the system administrator has enabled this functionality. For information about how to turn on reminders, see To Enable Reminders.
Internal A check box that, indicates (if selected) that the task is hidden from external users.
Remind At

The date and time when the reminder should be sent.

This box appears and becomes required only if the Reminder check box is selected.

Related Entity Type

The type of the entity that is associated with the activity.

This box is empty by default.

You can select the type of the entity related to the event from the following predefined list of entity types:

  • AP Document
  • Appointment
  • AR Invoice/Memo
  • Business Account
  • Campaign
  • Case
  • Contact
  • Customer
  • Employee
  • Equipment
  • Expense Receipt
  • GL Batch
  • Landed Cost Document
  • Lead
  • Marketing List
  • Mass Email
  • Opportunity
  • Payroll Employee
  • Project Issue
  • Project Quote
  • Purchase Order
  • Purchase Receipt
  • Request for Information
  • Route Document
  • Sales Order
  • Sales Quote
  • Service Contract
  • Service Order
  • Shipment
  • SO Shipment Picking Worksheet
  • Subcontract
  • Submittal
  • User
  • Vendor
Related Entity

The entity of the selected type that is associated with the activity.

This box becomes available and required when the Related Entity Type box is filled in. If you change the type of entity in the Related Entity Type box, this box becomes blank, and you can select an entity of the newly selected type.

You can select an existing entity of the selected type by clicking the magnifier button; this opens the lookup table with the available records of the selected type.

If this entity is selected, you can click the Open button to the right of this box to open a new browser tab with the entity on the appropriate form.

If you select or change the related entity on the current form and the data entry form of this related entity has an Activities tab, the summary information about the activity on the current form will be copied to this tab of the data entry form. For example, if you associate the activity is associated with a specific lead, on the Activities tab of the Leads (CR301000) form, the system adds a row with the summary information about the current activity. If you change the entity selected in this box, the current activity will no longer be associated with the entity previously selected in this box.

Parent Activity

The summary of the parent task for this task, which is also a link. If you click the link, the system opens the parent task in a pop-up window.

The system filled in the box if the current task is a follow-up task that was created from another task by clicking Complete and Follow Up on the form toolbar of the current form.

Project

The project associated with this task (or the non-project code indicating that this task is not associated with any project defined to the system).

The box is available only if the Project Accounting feature is enabled on the Enable/Disable Features (CS100000) form.

Project Task

The particular project task with which this task is associated. You can select only a project task of the selected project. If you select a project that has the default project task, this task is automatically populated in the column.

The box is available only if the Project Accounting feature is enabled on the Enable/Disable Features form and the project selected in the Project box.

Cost Code

The cost code with which this task is associated to track project costs and revenue.

The box is shown if the Cost Code feature is enabled on the Enable/Disable Features form.

Status

The status of the task.

Select one of the following options:

  • Open (default): The task has been created, and further revisions are not expected.
  • Draft: The task has been created, but further revisions are expected.
  • Processing: The processing of the task has been started.
  • Canceled: The task has been canceled.
  • Completed: The processing of the task has been finished.
Priority

The priority level of the task: Low, Normal, or High. These levels are used for informational purposes only; no specific functionality is associated with them.

Category The category of the task, which is one of the options configured on the Event and Task Categories (EP204040) form.
Completed At The date and time of task completion.
Time Spent The time in days, hours, and minutes from task creation to completion.
Overtime The number of hours outside of work hours from task creation to completion.
Billable Time The number of billable hours from task creation to completion.
Billable Overtime The number of billable overtime hours spent on the task.
Table 1. Service Management SectionThis section appears on the form only if the Service Management feature is enabled on the Enable/Disable Features (CS100000) form. This section is available for editing only if a service order has been created for a case associated with the currently selected task.
Element Description
Service The service that is associated with the task.

You can use the editor area, found at the bottom of the tab, to add comments about the task. You can edit the text by using the buttons on the formatting toolbar, which give you the ability to edit text (including cut, copy, and paste), change its typographical treatment (including using boldface, italics, superscript, subscript, color and highlighting), and format it (changing its alignment, indenting, or creating lists).

Activities Tab

This tab displays a table that shows activities related to the task.

The table toolbar includes standard buttons and buttons that are specific to this table. For the list of standard buttons, see Table Toolbar. The table-specific buttons are listed below.

Table 2. Table Toolbar
Button Description
Create Task Opens the current form in a pop-up window, which you can use to create a new task.
Create Email Opens the Email Activity (CR306015) form in a pop-up window, which you can use to create a new email.
Create Activity

Contains a menu with commands that correspond to the list of activity types configured on the Activity Types (CR102000) form.

By clicking a menu command, you open the Activity (CR306010) form in a pop-up window, which you use to create an activity of the corresponding type. The following commands are available by default: Create Note, Create Chat, Create Escalation, Create Message, Create Phone Call, and Create Work Item.

Table 3. Table Columns
Column Description
Type The type of the activity.
Summary The description provided for the activity. With an email, it matches the content of the email subject field.
Cost Code

The cost code of the project task associated with the activity related to the task (if any).

The column is shown if the Cost Code feature is enabled on the Enable/Disable Features (CS100000) form.

Status The status of the activity.
Start Date The start date and time of the activity.
Created At The date and time when the activity was created.
Category The category of the task, which is one of the options specified on the Event and Task Categories (EP204040) form.
Billable A check box that indicates (if selected) that the time spent on the activity is billable.
Time Spent The number of hours spent to complete the activity.
Overtime The number of hours outside of work hours spent to complete the activity.
Billable Time The number of billable hours spent to complete the activity.
Billable Overtime The number of billable overtime hours spent to complete the activity.
Workgroup The workgroup that the activity is assigned to (if any).
Owner The name of the employee to whom the activity is assigned.