Assign Contacts
Form ID: (CR503011)
On this form, you can perform mass assignment of unassigned contacts. For this assignment, the system uses the assignment map specified for contacts on the Customer Management Preferences (CR101000) form.
Form Toolbar
The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.
Button | Description |
---|---|
Process | Initiates the assignment process for the records that you have selected in the table. |
Process All | Initiates the assignment process for all records listed in the table. |
Table
This table contains the list of contacts that meet the conditions of the applied reusable filter (if any). If no filter is applied, all available contacts are listed.
Column | Description |
---|---|
Selected | An unlabeled check box that you select to include the record in processing if you click Process. |
Contact | The display name of the contact. |
Title | The contact's courtesy title (which is one of the following options: Dr., Miss, Mr., Mrs., Ms., or Prof.). |
First Name | The first name of the contact. |
Last Name | The last name of the contact. |
Job Title | The job title of the contact. |
Duplicate | The duplicate validation status of the record. |
Business Account | The business account that the contact is associated with (if any). |
Account Name | The company name associated with the contact. |
Parent Business Account | The customer account that the contact is associated with (if any). |
Parent Business Account Name | The customer company name. |
Active | A check box that indicates (if selected) that the contact is active. |
Status |
The status of the contact. This box contains one of the following options :
|
Reason | The reason the status of this contact has been changed. |
Class ID | The identifier of the contact class to which the contact belongs. |
Source | The source of the contact. |
State Name | The state of the contact. |
Country | The country of the contact. |
City | The city of the contact. |
Postal Code | The postal code of the contact. |
Address Line 1 | The first line of the contact's address. |
Address Line 2 | The second line of the contact's address. |
The email address of the contact. | |
Phone 1 | The primary phone number of the contact. |
Phone 2 | The secondary phone number of the contact. |
Phone 3 | Another phone number of the contact. |
Fax | The fax number of the contact. |
Workgroup | The workgroup for the contact. |
Owner | The owner of the contact. |
Last Incoming Activity | The date of the latest incoming activity that is associated with the contact. |
Last Outgoing Activity | The date of the latest outgoing activity that is associated with the contact. |
Created On | The date when the contact record was created. |
Last Modified On | The date when the contact record was modified most recently. |