Activity Types

Form ID: (CR102000)

You use this form to add, view, edit, and delete activity types that can be used for tracking the time that employees spend.

Form Toolbar

The form toolbar includes only standard buttons. For the list of standard buttons, see Form Toolbar and More Menu.

Table

Table 1. Table Columns
Column	Description
Class	The type of the activity.
Type ID	The unique code for the activity type. A code of up to five alphanumeric characters can be used.
Description	The name of the activity type that will be used on data entry forms. You should avoid giving similar names to activity types, or users may not be able to distinguish them when they create new activities.
Active	A check box that indicates (if selected) that this activity type is active and can be used in the system.
System Default	A check box that indicates (if selected) that the system uses this activity type by default when activities are generated automatically. One default activity type should be defined for back-end activities and one for the portal. For back-end use or for portal use, if you select multiple default types, only one will be used in each case, and the system will select it at random.
Application	The application type that indicates where activities of this type can be created: Back-end or Portal.
Image	The icon for activities of this type. The specified icon will be displayed next to the activity type and summary on the data entry forms.
Internal	A check box that indicates (if selected) if you do not want portal users to view activities of this type. By default, new activities of this type will be marked as hidden from portal users, but this setting can be overridden for a particular activity on the Activity (CR306010) form.
Track Time and Costs	A check box that indicates (if selected) that tracking time and costs is enabled by default for new activities of this type. This column is available only if the Time Management feature has been enabled on the Enable/Disable Features (CS100000) form.
Incoming	A check box that indicates (if selected) that a new activity of this type will be marked as the last incoming activity for the lead, case, opportunity, or business account record that this activity belongs to.
Outgoing	A check box that indicates (if selected) that a new activity of this type will be marked as the last outgoing activity for the lead, case, opportunity, or business account record that this activity belongs to.