License Monitoring Console

• Invalid: The instance is not licensed and is running in trial mode.
• Valid: The instance is licensed and has been activated.
• Expires Soon: The license will expire soon. The number of days before expiration, when this status starts to display, depends on your license settings.
• Expired: The license and the grace period have both expired, and the instance is running in trial mode.
• Rejected: The activation of the current instance was canceled because the number of activated instances exceeded the maximum number of instances permitted by the license.
• Grace Period: The license has expired, but during this time, you can use the instance. The grace period depends on your license settings.

The current level of resources specified in your license.

A license tier regulates the amount of system resources that your MYOB Advanced instance can utilize during its use.

The monthly limit specified in your license for commercial transactions conducted in the MYOB Advanced database.

The system counts the number of commercial transactions for each document type and finds the total count among all types for each day. Then the system accumulates the daily commercial transaction count during the calendar month and displays a warning on the Statistics tab if the number of conducted transactions exceeds the license limit. The counter is reset when the next month starts.

The monthly limit specified in your license for ERP transactions conducted in the MYOB Advanced database.

An ERP transaction is any transaction in the system that is conducted when a user changes an entity. For example, a user clicks Save on any MYOB Advanced form or initiates mass processing of documents. The system counts each entity change as separate ERP transaction.

The system accumulates the daily ERP transaction count during the calendar month and displays a warning if the number of conducted transactions exceeds the license limit. The counter is reset when the next month starts.

The recommended maximum number of commercial transactions that can be conducted in the MYOB Advanced database per day.

The system counts the number of commercial transactions for each document type and finds the total count among all types. Then the system compares the maximum count of commercial transactions with the limit and displays a warning on the Statistics tab if this count exceeds the license limit. The counter is reset when the next day starts.

The recommended maximum number of ERP transactions that can be conducted in the MYOB Advanced database per day.

An ERP transaction is any transaction in the system that is conducted when a user changes an entity. For example, a user clicks Save on any MYOB Advanced form or initiates mass processing of documents. The system counts each entity change as separate ERP transaction.

The system counts ERP transactions daily and displays a warning on the Statistics tab if the number of conducted transactions exceeds the maximum number of ERP transactions per day, as specified in your license. The counter is reset when the next day starts.

The maximum number of simultaneous user sessions in the system. This limit includes users who sign in by using the mobile app, and does not include API users that are client applications connected to the MYOB Advanced instance.

If multiple user sessions for each user are permitted, each user session is counted.

If this limit has been reached, when an extra user signs in to the system, the user with the earliest sign-in time is forcibly signed out.

The maximum number of simultaneously signed-in users whose accounts are used by external applications that may connect to MYOB Advanced by using the web services API.

When an additional user tries to sign in to the system, an error message is displayed and the sign-in process is interrupted.

The maximum number of web services API requests that can be run concurrently by external applications that connect to MYOB Advanced.

If the limit for the number of concurrent web services API requests has been reached, the next concurrent request is queued and is processed when any previous requests has completed. The request will be declined only if the number of requests in the queue is greater than 20 or the request remains in the queue for more than 10 minutes.

One queue is used for processing of the limit of the number of concurrent requests and the limit of the number of request per minute.

The statistics of the delayed and declined requests can be viewed on the Statistics tab of the form.

The maximum number of requests per minute that external applications can send to MYOB Advanced by using the web services API (including sign-in and sign-out requests).

If the number of requests that have been done in a particular minute reaches 50% of the limit specified for the license, the subsequent requests during this minute are added to the queue and delayed for the following time: 60 seconds minus the number of seconds that have passed since the beginning of the current minute, divided by the remaining number of requests that can be processed in the minute.

For example, suppose that in a particular license, the limit of the number of web services API requests per minute is 50. Since the beginning of the current minute, if the system has already processed 23 requests in 40 seconds and the system receives another request, this request is delayed for (60 – 40) / 27 seconds. After the delay, the request will be processed.

One queue is used for processing of the limit of the number of concurrent requests and the limit of the number of requests per minute.

The request will be declined only if the number of requests in the queue is greater than 20, or the request remains in the queue for more than 10 minutes.

The statistics of the delayed and declined requests can be viewed on the Statistics tab of the form.

The maximum number of document lines that the system can process within one transaction.

If the number of document lines within a transaction exceeds the limit, the system displays a warning on the Statistics tab.

The maximum number of items with serial numbers that can be included in a document processed by the system.

If the number of items with serial numbers per document exceeds the limit, the system displays a warning on the Statistics tab.

The maximum number of employees that can receive paychecks within any month.

If the number of paid employees is approaching or has exceeded the limit, the system displays a warning or an error message on the Warnings tab and on the Constraint History tab next to the value in the Employees Paid by Month (% of Limit) column.

The maximum number of staff members and vehicles in the MYOB Advanced database permitted for each tenant.

If the number of staff members and vehicles exceeds the limit, the system displays a warning on the Statistics tab.

The maximum number of appointments per month in the MYOB Advanced database permitted for each tenant.

If the number of appointments per month exceeds the limit, the system displays a warning on the Statistics tab.

The maximum number of pages sent to the recognition service within a month for the MYOB Advanced instance.

If the number of recognized receipts per month exceeds the limit, the system displays a warning on the Statistics tab.

This box is displayed if the Image Recognition for Expense Receipts feature is enabled on the Enable/Disable Features form.

The maximum number of pages sent to the recognition service within a month for the MYOB Advanced instance.

If the number of recognized pages per month exceeds the limit, the system displays a warning on the Statistics tab.

This box is displayed if the AP Document Recognition Service feature is enabled on the Enable/Disable Features (CS100000) form.

The maximum number of cards sent to the recognition service within a month for the MYOB Advanced instance.

If the number of recognized cards per month exceeds the limit, the system displays a warning on the Statistics tab.

This box is displayed if the Image Recognition for Business Cards feature is enabled on the Enable/Disable Features form.

The maximum number of cash accounts mapped to bank accounts (in all bank feeds for all tenants) that is supported by the current license.

If the number of the bank feed accounts exceeds the limit of the current license, the system displays a warning message on the Warnings tab.

This box is displayed if the Bank Feed Integration feature is enabled on the Enable/Disable Features form.

• Bills and Adjustments (AP301000)

  This also includes documents created on the Cash Purchases (AP304000) form.

• Checks and Payments (AP302000)
• Invoices and Memos (AR301000)

  This also includes documents created on the Cash Sales (AR304000) or Invoices (SO303000) form.

• Payments and Applications (AR302000)
• Purchase Orders (PO301000)
• Purchase Receipts (PO302000)
• Sales Orders (SO301000)
• Shipments (SO302000)

Document Details tab

The tab is available if the ERP option is selected in the Transaction Type box.

Upper table columns

The table displays the number of transactions generated by user action that occurred at particular day and time on a form.

Lower table columns

The table displays the list of records affected by the transactions in the row selected in the upper table.

• Active: The excess has not been dismissed.
• Dismissed: The excess has been dismissed on the license server.

Navigates to the Recognition History (SM604015) inquiry form with the time period filled in by the system. On the form, you can review the history of the recognized operations.

The button is available if any of the following features are enabled on the Enable/Disable Features (CS100000) form:

• Image Recognition for Business Cards
• Image Recognition for Expense Receipts
• AP Document Recognition Service

The number of employees paid during the current calendar month. The percentage of the limit in your license for paid employees is displayed in parentheses.

If the number of paid employees is approaching or has exceeded the license limit, a warning or an error message is displayed next to the value.

The number of recognized AP documents during the current calendar month. The percentage of the limit in your license for recognized documents is also displayed in parentheses.

You can click the Recognition History button on the table toolbar to review the history of recognition operations on the Recognition History form.

If the number of recognized documents is approaching or has exceeded the license limit, a warning or an error message is displayed next to the value.

The number of recognized expense receipts during the current calendar month. The percentage of the limit in your license for recognized receipts is also displayed in parentheses.

You can click the Recognition History button on the table toolbar to review the history of recognition operations on the Recognition History form.

If the number of recognized receipts is approaching or has exceeded the license limit, a warning or an error message is displayed next to the value.

The number of recognized business cards during the current calendar month. The percentage of the limit in your license for recognized cards is displayed in parentheses.

You can click the Recognition History button on the table toolbar to review the history of recognition operations on the Recognition History form.

If the number of recognized cards is approaching or has exceeded the license limit, a warning or an error message is displayed next to the value.

The number of cash accounts mapped to bank accounts in the bank feeds per tenant (if the Per Tenant check box is selected) or for all tenants (if the Per Tenant check box is cleared). In parentheses, the percentage of the limit from the applicable license is shown.

This column appears on the form if the Bank Feed Integration feature is enabled on the Enable/Disable Features form.