Salesforce Sync State

Form ID: (SF205040)

This form is available only if the Salesforce Integration feature is enabled on the Enable/Disable Features (CS100000) form.

You use this form to review information about the current state of data synchronization between Salesforce and MYOB Acumatica. Also, on this form, you can start the synchronization process for particular records in the table or for all listed records.

Form Toolbar

The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.

Button Description
Sync Initiates the synchronization process for the records that have the unlabeled check box selected in the table.
Sync All Initiates the synchronization process for all records listed in the table.
Reset Sync

Clears the status for the records that have the unlabeled check box selected in the table.

MYOB Acumatica treats a record with a cleared status as a record whose data has not been modified or synchronized with Salesforce; this record is excluded from the list on this form. It will be possible to synchronize the corresponding record in Salesforce with MYOB Acumatica again if the Acumatica_NoteID field is cleared for that record.

Selection Area

You use the elements in this area to specify selection criteria for the records displayed in the table.

Element Description
Entity The type of records that you want to be listed in the table. The following options are available: Any, Contact, Lead, Opportunity, Stock Item, Non-Stock Item, Business Account, Case, and User.
Status The status of the records that you want to be listed in the table. The following options are available:
  • Any: All modified records are listed in the table regardless of the status.
  • Modified Locally: Only records that have been modified in MYOB Acumatica are listed in the table.
  • Modified Externally: Only records that have been modified in Salesforce are listed in the table.
  • Synchronized: Only records whose data has been synchronized are listed in the table.
  • Skipped: Only those records are listed in the table that have been skipped during the synchronization process because they meet the source or target restrictions specified for the related integration scenario.
Errors Only A check box that indicates (if selected) that the table will list only the records that failed to synchronize during the latest attempt because of some error.

Table

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table 1. Table Columns
Column Description
Selected An unlabeled check box that indicates (if selected) that synchronization will be initiated for records of a particular type if you click Sync on the form toolbar.
Entity The type of the record.
Document
Local ID The identifier of the record in MYOB Acumatica.
Modified The date and time when the record data was modified in MYOB Acumatica.
Ext. Ref. The external reference to the corresponding record in Salesforce.
Ext. Modified The date and time when the record data was modified in Salesforce.
Operation The type of operation that modified the record data. The following options are available: Update, Delete, and Insert.
Status The synchronization status of the record. The following options are available:
  • Modified Locally: The record has been modified in MYOB Acumatica.
  • Modified Externally: The record has been modified in Salesforce.
  • Synchronized: The record data has been synchronized between the systems.
  • Skipped: The record meets the source or target restrictions specified for the related integration scenario and has not been synchronized.
Error The error message displayed for this record if synchronization has failed.
Latest Attempt The date and time of the latest synchronization attempt.
Attempt Counter The number of synchronization attempts made for this record.