Salesforce Data Resync

Form ID: (SF205035)

This form is available only if the Salesforce Integration feature is enabled on the Enable/Disable Features (CS100000) form.

You use this form to synchronize records that have become out of sync because of processing failures. For details, see Overview of Synchronization with Salesforce.

Form Toolbar

The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.


Button	Description
Process	Initiates the process selected in the Sync to Start box for records of the selected types.
Process All	Initiates the process selected in the Sync to Start box for records of all the types listed in the table.

Selection Area


Element	Description
Sync to Start	The operation you want to execute when you click Process or Process All on the form toolbar. The following options are available: Failed & Missed Data Resync: Starts synchronization of only the data that is out of sync either because of previous failures of the synchronization process or because one of the systems was temporarily unavailable because of a connection failure. Full Data Resync: Checks all supported records for updated data and synchronizes those that are out of sync.

Table

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table 1. Table Columns
Column	Description
Selected	An unlabeled check box that indicates (if selected) that the process selected in the Sync to Start box will be initiated for records of a particular type if you click Process on the form toolbar.
Entity	The type of records that you want to process.
Latest Failed & Missed Data Resync Attempt	The date of the latest attempt to synchronize records of the type that previously was missed or failed to synchronize.
Latest Full Data Resync Attempt	The date of the latest attempt to resynchronize all records of the type.