Email Preferences

Form ID: (SM204001)

You can use this form to view the system email accounts available in the system. On the form, you can also select the default system email account and the account that will be used for specific system support needs.

Form Toolbar

The form toolbar includes only standard buttons. For the list of standard buttons, see Form Toolbar and More Menu.

Summary Area

You use this area to specify the system email account to be used by default for sending automatic emails. Also, you can temporarily suspend the processing of outgoing and incoming emails.

Element Description
Default Email Account The account to be used as the default system account for sending and receiving emails.
Email Tag Prefix The opening of the tag the system adds to an email header to help with tracking the email.
Email Tag Suffix The closing of the tag the system adds to an email header to help with tracking the email.
Archive Emails The option that defines which emails are to be archived. This option applies to particular system email accounts when the user manually initiates email processing by using the System Email Accounts (SM204002) or Send and Receive Email (SM507010) form, and for scheduled email processing. The following options are available:
  • None: Archiving of emails depending on their age is disabled. However, you can archive one email at a time by using the Email Activity (CR306015) form.
  • Older than 3 months: Emails older than 3 months may be archived.
  • Older than 6 months: Emails older than 6 months may be archived.
  • Older than 9 months: Emails older than 9 months may be archived.
  • Older than 12 months: Emails older than 12 months may be archived.

For more information, see Email Archiving.
Automatic Resend Attempts The number of times that the scheduled processing is allowed to fail for an email before the email's status changes from Pending Processing to Failed. However, the system ignores this setting if a critical error occurs on the mail server or if you run the processing manually. By default, the number of automatic resend attempts is set to 0.
Suspend Email Processing A check box that you select to suspend the processing of outgoing and incoming emails on all system accounts. The system will process only emails related to the users' security in this case. You clear the check box to resume email processing.
Password Changed Email Template The notification (email) template to be used to send an email that will provide a user with the new password after it has been changed.
Login Recovery Email Template The notification (email) template to be used to send an email that will give a user a way to log in if the user forgot the username.
Password Recovery Email Template The notification (email) template to be used to send an email that will provide a way for a user to change the password if the user has forgotten the current password.
URL to Be Used in Notifications The URL of the MYOB Advanced site that sends notifications.

Table

In this table, you can view the existing system email accounts and basic information about them. To create new accounts, use the System Email Accounts (SM204002) form, which the system brings up in a new window if you click Add New Row on the table toolbar.

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Column Description
Email Account ID The name of the system email account.
Email Address The email address of the system account.
Username The user name you use for this system email account.
Outgoing Mail Server The server to be used for outgoing mail from this account.
Incoming Mail Server The server to be used for incoming mail to this account.