Email Preferences

Form ID: (SM204001)

You can use this form to view the system email accounts available in the system. On the form, you can also select the default system email account and the account that will be used for specific system support needs.

Form Toolbar

The form toolbar includes only standard buttons. For the list of standard buttons, see Form Toolbar and More Menu.

Summary Area

You use this area to specify the system email account to be used by default for sending automatic emails. Also, you can temporarily suspend the processing of outgoing and incoming emails.

Table 1. General Section
Element	Description
Default Email Account	The account to be used as the default system account for sending and receiving emails.
Automatic Resend Attempts	The number of times that the scheduled processing is allowed to fail for an email before the email's status changes from Pending Processing to Failed. However, the system ignores this setting if a critical error occurs on the mail server or if you run the processing manually. By default, the number of automatic resend attempts is set to 0.
Suspend Email Processing	A check box that you select to suspend the processing of outgoing and incoming emails on all system accounts. The system will process only emails related to the users' security in this case. You clear the check box to resume email processing.
Send User Emails Immediately	A check box that you select to make the system to send the emails at once for the default email account. If the check box is selected, when a user clicks Send on the Email Activity (CR306015) form for an email, the system sends the email at once and assigns it the Processed status. If the check box is cleared, the system adds the email to the sending queue and assigns the email the Pending Processing status. Regardless of the state of the Send User Emails Immediately check box, the system always immediately sends the service emails for which corresponding notification templates were specified on the Email Preferences (SM204001) form. The check box is available for selection if the Suspend Email Processing check box is cleared on the same form. If a user selects the Suspend Email Processing check box, the system clears the Send User Emails Immediately check box (if it was selected) and makes it unavailable for selection.

Table 2. Tracking Section
Element	Description
Email Tag Prefix	The opening of the tag the system adds to an email header to help with tracking the email.
Email Tag Suffix	The closing of the tag the system adds to an email header to help with tracking the email.

Table 3. Notifications Section
Element	Description
URL to Be Used in Notifications	The URL of the MYOB Acumatica site that sends notifications.

Table 4. Logging Section
Element	Description
Email Processing Logging	The option that defines whether the system should log information about email processing. The following options are available: Disabled: No logging is performed. Enabled for Failed Emails (default): The system logs only information about errors that occur during the reception or processing of emails. Enabled for All Emails: The system logs information about all successful and failed attempts to receive or process emails. You can view all log entries by using the Email Processing Log (SM404100) form.
Keep Email Logs For	The period of time (1 Day, 1 Week, 1 Month, or 3 Months) for which email processing logs should be stored in the system.
Archive Emails	The option that defines which emails are to be archived. This option applies to particular system email accounts when the user manually initiates email processing by using the Email Accounts (SM204002) or Send and Receive Email (SM507010) form, and for scheduled email processing. The following options are available: None: Archiving of emails depending on their age is disabled. However, you can archive one email at a time by using the Email Activity (CR306015) form. Older than 3 months: Emails older than 3 months may be archived. Older than 6 months: Emails older than 6 months may be archived. Older than 9 months: Emails older than 9 months may be archived. Older than 12 months: Emails older than 12 months may be archived. For more information, see Email Archiving.