Credit Card Refunds: Generated Transactions

As you process credit card refunds, you create and release a document with the Refund type. To update the customer balance, the system generates the GL transaction described in the following section.

Transactions Generated for a Credit Card Refund

When you create and release a refund for a credit card payment, the system generates the following general ledger transaction:

Account Source of Account Debit Credit
Credit Card account GL account linked to the cash account specified for the original payment on the Payments and Applications (AR302000) form 00.00 Amount
Accounts Receivable The account specified in the AR Account box on the Financial tab of the Payments and Applications form Amount 00.00

You can view the reference number of the GL batch on the Financial tab of the Payments and Applications form.