To Reapply a Customer Payment to a Different Invoice

You can reapply a customer payment or prepayment to one or more different invoices by using the Payments and Applications (AR302000) form.

To Reapply Customer Payment to a Different Invoice

1. Open the Payments and Applications (AR302000) form.
2. In the Type box of the Summary area, select Payment or Prepayment.
3. In the Reference Nbr. box, select the reference number of the payment or prepayment you want to reapply.
4. On the Application History tab, select the invoice you want to unapply from the payment or prepayment application, by clicking the appropriate row.
5. On the table toolbar of the Application History tab, click Reverse Application.

   This action gives the payment application the Open status, and its unapplied balance and application amount change in accordance with the amount of the application reversed. The application you reversed will appear on the Documents to Apply tab.

6. Review the information on the Documents to Apply tab and in the Summary area.
7. Click Release on the form toolbar.

   The payment or prepayment you selected in the Summary area will be unapplied from the invoice you selected on the Application History tab.

8. On the table toolbar, click Add Row
9. In the Doc. Type column, select Invoice.
10. In the Reference Nbr. column, select an invoice, to which you want to apply the payment or prepayment.
11. On the Summary area in the Payment Ref. box, enter the payment reference.
12. In the Payment Amount box, enter the total amount of the invoice to which the payment or prepayment should be applied.
13. On the form toolbar, click Save.
14. On the form toolbar, click Release.