Customers: Entities Needed for Customer Account Setup

Before you start setting up customer accounts in MYOB Advanced, you need to configure the entities that will ease the processes of customer account creation and maintenance. As you configure these entities, you should use the information that you gathered when you planned customer accounts.

In this topic, you will find the list of MYOB Advanced entities you need to configure to ease the processes of customer account creation and maintenance. Some of these entities are required, while others are optional, as indicated in the list.

Needed MYOB Advanced Entities

The needed entities in MYOB Advanced may include the following:

• Customer identifiers (optional): You should make sure that the segmented key used as a template for identifiers of customer accounts suits your needs, and adjust the BIZACCT segmented key (or the CUSTOMER key) if needed. For details, see Business Account Identifiers.
• General Ledger accounts (required): You need to create the General Ledger accounts and subaccounts (if applicable) to be used to record sales and cash discounts, unless you plan to use accounts and subaccounts that already exist. You will need to select these already-defined accounts when you create customer accounts. For details, see To Add an Account to the Chart of Accounts.
• Statement cycle (required): You need to set up at least one statement cycle that will be assigned to a customer class (and therefore to all customers that are assigned to this class). For details, see Customer Statements: General Information.
• Payment methods (required): You need to define at least one payment method to be used for customer payments. For details, see Managing Payment Methods.
• Credit terms (optional): You should set up each needed set of credit terms that will define the due dates of documents. When you set up customer classes, you can assign the appropriate credit terms to classes, which in turn will cause the credit terms to be assigned by default to all new customers of this class. For details, see Setup of Credit Terms.
• Overdue charges (optional): You can set up overdue charges, which define additional charges that customers will incur for open documents that are past due and assign the charges to a customer class (which causes them to be assigned by default to all new customers of this class). For details, see Overdue Charges.
• Mailings (optional): You can set up multiple mailings to notify customers about their balances, invoices, sales orders, and other information you want to send to customers on a regular basis. For details, see Mailings for Customers.

Next Steps in Preliminary Configuration

When you have finished creating the entities mentioned above, you should proceed with setting up customer classes, which are a key entity in MYOB Advanced. Customer classes are used to provide default values, thus speeding the creation of customer accounts and other customer classes. See Customers: Customer Class Settings for details about how to determine which classes you want to create, how to create these classes, and what default values they provide.