Processing Sales with Returns

In MYOB Advanced, you can process both a sale and a return in the same order on the Sales Orders (SO301000) form, as well as the customer payments and refunds related to this order. You can use a mixed order if a customer needs to buy and return products or services (or receive a replacement for the returned products) at the same time at a counter or through a point-of-sale (POS) system operated by a cashier.

The topics of this chapter explain how to process sales and returns in mixed orders.