Processing Customer Returns for Replacement at Another Price

MYOB Advanced supports the basic types of customer returns of goods that your company has sold. This includes returns in which you receive the items to inventory and replace these items with different items. With this return type, you also need to process an AR invoice or a credit memo.

The topics of this chapter explain how to process customer returns of items with replacement items that can differ from the returned items and that may be sold at higher or lower prices than the returned items.