AR Invoice Correction: Mass Processing

This chapter explains how to release multiple credit and debit memos and the rules that the system uses to group the prepared documents.

Mass Release of Credit and Debit Memos

Multiple credit and debit memos can be released at the same time on the Release AR Documents (AR501000) form. On this form, you select the unlabeled check boxes next to the documents to be processed and click Release on the form toolbar to release the selected credit or debit memos or click Release All to release all the documents shown in the table.

Note: The system creates a consolidated GL batch for all the released invoices, credit memos, and debit memos if the Generate Consolidated Batches check box is selected on the General Ledger Preferences (GL102000) form.

Printing of Credit and Debit Memos

You can print selected credit and debit memos by using the Print Invoices and Memos (AR508000) form. You should print credit and debit memos to send them to the customer before release if the Require Invoice/Memo Printing Before Release check box is selected on the Accounts Receivable Preferences (AR101000) form and the settings of the customer require the printing of these documents— that is, the Print Invoices check box is selected on the Customers (AR303000) form. For customers with this check box selected, each credit and debit memo that is created and is not on hold is assigned the Pending Print status. After you have printed the document, its status changes to Balanced, and you can release it.