To Apply a Credit Memo Paid by Line to an Invoice

You use the Payments and Applications (AR302000) form to apply credit memo lines to invoices by paying them in one payment.

To Apply a Credit Memo Paid by Line to an Invoice

Attention: You create a credit memo with retainage and paid by line on the Invoices and Memos (AR301000) form. For details, see To Enter a Credit Memo with Retainage.
  1. Open the Payments and Applications (AR302000) form.
  2. On the form toolbar, click Add New Record, and specify the following settings in the Summary area:
    • In the Type box, select Payment.
    • In the Customer box, select the customer whose credit memo lines you want to apply.
    • In the Application Date box, review the payment date, and change it if necessary.
    • Optional: In the Description box, enter the payment description.
  3. On the Documents to Apply tab, review the document and document lines that the system has loaded automatically.
  4. In the table, select the Included check boxes for the lines of one invoice, multiple invoices, and credit memos that you want to pay in one payment.
  5. In the Summary area, click the Refresh button right of the Payment Amount box. The system will automatically update the Payment Amount box with the sum of the amounts in the selected invoices and invoice lines minus the amounts of the selected credit memo lines.
  6. Click Save to save the changes.
  7. To release the payment, on the form toolbar, click Release.