Dunning Letter

Form ID: (AR661000)

By using this report, you can view dunning letters that have been generated on the Prepare Dunning Letters (AR521000) form.

When you run this report, the amounts of documents are shown with the plus sign (+) to increase the customer's balance, and with the minus sign (–) to decrease the customer's balance.

The following table lists the types of documents that can be included in the dunning letter and notes the sign to be used for the amounts of each.

Document Type Sign to Be Used for the Document Amounts
Invoice +
Debit Memo +
Overdue Charge +
Credit Memo
Payment
Prepayment
Customer Refund +

Based on the setting selected in the Prepare Dunning Letters box of the Accounts Receivable Preferences (AR101000) form, when you run this report, the system displays it as follows, depending on the option selected in this box:

  • If Consolidated for Company is selected, transactions related to all branches of the same company are included in one dunning letter. The dunning letter header shows the branch name and address of the branch for which the Dunning Letter Branch check box is selected on the Branches (CS102000) form.
  • If For Each Branch is selected, transactions related to each branch are included in a separate dunning letter.
  • If Consolidated for All Companies is selected, transactions related to all branches are included in a single dunning letter. In the dunning letter header, the system uses the address, phone number, and email address of the branch selected in the Dunning Letter from Branch box on the Accounts Receivable Preferences form.

See the following section for a description of each parameter on the Report Parameters tab of the report form. For more information about using other elements on the report form, see Reports.

Report Parameter

Use the following parameter to select the information to be displayed on the report:

  • Dunning Letter: The dunning letter you want to view. You can select a letter or leave this box blank to view a broader range of data.