To Auto-Apply Customer Payments

  1. Open the Auto-Apply Payments (AR506000) form.
  2. In the Application Date box, select the date on which you want to perform the auto-application.

    By default, the current business date is displayed. The system records this date for each payment document or credit memo (if any credit memo was included in the auto-application process) in the Application Date box on the Summary area of the Payments and Applications (AR302000) form. The Application Period box is filled in automatically based on the selected date. The application will be performed for this financial period.

  3. If needed to include credit memos in the auto-application process, select the Apply Credit Memos check box. If you do, the balances of the open credit memos increase the balance that can be applied to outstanding documents.
  4. If needed to automatically release batches created as a result of the auto-application process, select the Release Batch When Finished check box. If this check box is cleared, the resulting batches receive the Balanced status and you will need to release the application records manually for each payment document on the Payments and Applications (AR302000) form or for multiple payment documents by using the Release AR Documents (AR501000) mass processing form.
  5. Do one of the following:
    • To initiate the auto-application process for the customer accounts that belong to all statement cycles listed in the table, click Process All on the form toolbar.
    • To initiate the auto-application process for the customer accounts that belong to particular cycles only, select the statement cycles you want to process by selecting the corresponding check boxes, and click Process.