UI Navigation Options: To Configure a Workspace

The following activity will walk you through the process of creating and configuring a workspace in MYOB Advanced.

Story

Suppose that a customer support manager of the Muffins & Cakes company has asked you, the system administrator, to create a new workspace for quick access to the forms that customer support representatives use most often. You have been asked to initially include the Customers (AR303000) and Cases (CR306000) forms in this workspace. The workspace should be pinned to the main menu panel by default.

Also, the manager has requested that you add a new tile for the quick creation of cases from Allen's Bakery, the company's highest-priority customer, for juicer repair (that is, with the case class for juicer repair specified). To do this, you need the Cases (CR306000) form to open with the appropriate customer and case class filled in.

Configuration Overview

For the purposes of this activity, in the U100 dataset, the following tasks have been performed:

• On the Companies (CS101500) form, the Muffins & Cakes (MUFFINS) company has been configured.
• On the Case Classes (CR206000) form, the JREPAIR case class has been configured.
• On the Customers (AR303000) form, the ABAKERY customer account has been configured.

Process Overview

You will inspect the Business Account and Class ID elements on the Cases (CR306000) form to find the corresponding data fields. On the Case Classes (CR206000) form, you will note the identifier of the case class that is used for juicer repair. On the Customers (AR303000) form, you will note the identifier of the Allen's Bakery account.

You will switch to Menu Editing mode and will create the Customer Cases workspace. You will add the New Allen's Bakery Case tile to the workspace. Then you will add links to the Customers (AR303000) and Cases (CR306000) forms to this workspace.

System Preparation

Before you begin configuring a workspace, do the following:

1. Launch the MYOB Advanced website with the U100 dataset preloaded, and sign in to the system as system administrator Kimberly Gibbs by using the following credentials:
   • Username: gibbs
   • Password: 123
2. On the Company and Branch Selection menu in the top pane of the MYOB Advanced screen, make sure that the Muffins Head Office and Wholesale Center branch is selected. If it is not selected, click the Company and Branch Selection menu button to view the list of branches that you have access to, and then click Muffins Head Office and Wholesale Center.

Step 1: Preparation for the Configuration of the Tile

To gather the data you will need to configure the tile, do the following:

1. Open the Cases (CR306000) form.
2. Press Ctrl+Alt and click the Class ID element on the form.
   Tip: As an alternative, you can click Customization > Inspect Element on the form title bar and then click the needed UI element.
3. In the Element Properties dialog box, which opens, note the value in the Data Field box, which is CaseClassID; close the dialog box.
4. Press Ctrl+Alt and click the Business Account element on the form.
5. In the Element Properties dialog box, which opens, note the value in the Data Field box, which is CustomerID; close the dialog box.
6. Open the Case Classes (CR2060PL) form.
7. In the Case Class ID column, click JREPAIR, which is the class for juicer repair.

   The system opens the Case Classes (CR206000) form with the JREPAIR class selected.

8. In the address bar of your browser window, note the value of the CaseClassID URL parameter, which is JREPAIR.
9. Open the Customers (AR3030PL) form.
10. In the Customer ID column, click ABAKERY.

    The system opens the Customers (AR303000) form with ABAKERY (Allen's Bakery) selected.

11. In the address bar of your browser window, note the value of the AcctCD URL parameter, which is ABAKERY+++.
    Tip: The identifiers of customer accounts have a fixed length. If an identifier's length is less than the fixed one, the system replaces the missing symbols with spaces, which are transformed to + in a URL address.

You have collected the information needed for adding the requested URL parameter to the new tile, which is CaseClassID=JREPAIR&CustomerID=ABAKERY+++.

Step 2: Adding the Workspace

To create the new workspace, do the following:

1. On the main menu of MYOB Advanced (lower left), click the Open Configuration Menu button (), and then click Edit Menu to switch to Menu Editing mode.
2. On the top toolbar (upper left), click Add Workspace.
3. In the Workspace Parameters dialog box, which opens, specify the following settings:
   • Icon: phone_iphone
   • Area: Other
   • Title: Customer Cases
4. Click OK to save your changes and close the dialog box.
5. In the upper right corner of the workspace title bar, click the Pin to Main Menu Panel button. Notice that the Customer Cases menu item has been added to the main menu, as shown in the following screenshot.

   
   
   

Step 3: Adding the Tile with Parameters

Now you will add the new tile for users to quickly create cases for juicer repair from Allen's Bakery. To add the requested tile with the needed tile parameters to the workspace, do the following:

1. In Menu Editing mode of MYOB Advanced, while you are still reviewing the Customer Cases workspace, on the top toolbar, click Add Tile.
2. In the Tile Parameters dialog box, which opens, specify the following settings:
   1. Icon: add
   2. Title: New Allen's Bakery Case
   3. Form: CR306000 - Cases
   4. Parameters: CaseClassID=JREPAIR&CustomerID=ABAKERY+++
3. Click OK to save your changes and close the dialog box.

   The following screenshot shows the workspace in Menu Editing mode with the newly added tile.

   
   
   

Step 4: Adding Links to the Workspace

To add links to forms to the Customer Cases workspace, do the following:

1. In Menu Editing mode of MYOB Advanced, while you are still reviewing the Customer Cases workspace, on the top toolbar, click Add Menu Item.
2. In the Select Forms dialog box, which opens, search for the Customers (AR3030PL - Customers) item in the Profiles category of the Receivables workspace, and select the unlabeled check box for it, as shown in the following screenshot.

   
   
   

3. Click Add to add the link to the form.
4. While you are still viewing the Select Forms dialog box, search for the Cases (CR3060PL - Cases) item in the Activities category of the Support workspace, and select the unlabeled check box for it.
5. Click Add & Close.
6. In the lower left corner of the screen, click Exit Menu Editing to save your changes and exit Menu Editing mode.

   The Customer Cases workspace should look as shown in the following screenshot.

   
   
   

7. While you are still viewing the Customer Cases workspace, click the tile.
8. Verify that the system opens the Cases (CR306000) form with the following settings filled in:
   • Class ID: JREPAIR - Repair of juicers
   • Business Account: ABAKERY - Allen's Bakery

In this activity, you have added a new workspace, pinned it to the main menu panel, and populated it with a tile and links to the frequently accessed forms.