Applying for Bank Feeds

MYOB Advanced offers two methods for applying for a bank feeds:
  • Online - For financial institutions that offer online bank feed applications, MYOB Advanced generates a passcode, which you must copy down and supply when setting up the bank feed at the institution's website.
  • Paper - Where online applications are not available, MYOB Advanced generates a printable Client Application Form (CAF) containing details of the account you want to set up a bank feed for. The CAF must be printed out, signed, uploaded and sent for processing (all of these actions are performed in MYOB Advanced).

Which method you use depends on the methods offered by the financial institution that you are setting up a bank feed for. The user(s) who will be applying for the bank feed must have authorisation to do so.

User Authorisation

Before you can begin the setup process, you must nominate one or more MYOB Advanced users to be able to apply for bank feeds. These users will need:
  • A Secure Authentication login, if they do not already have one. If the user can log in to MYOB Advanced using the Sign in with Secure Authentication button on the login screen, then they are already set up. Secure Authentication was introduced in the 2018.1.2 release of MYOB Advanced - once your site is using this version, onscreen messages will appear when users log in, prompting them to sign up for Secure Authentication. Users can follow these prompts to set up a Secure Authentication login for themselves. More information on Secure Authentication is available on the MYOB website.
  • Authorisation to apply for bank feeds. To authorise a user to apply for bank feeds, an MYOB Advanced administrator with access to the Users (SM201010) form selects the user who requires authorisation and clicks the Authorise MYOB Admin toolbar button. This sends an authorisation request on behalf of the user to MYOB Sales Operations. An automated email will be sent to the user when they have been authorised (it can take up to two business days for the authorisation request to be processed).
Note: Bank feed transactions can be imported by any user with access to the Manage Bank Feeds (MBCA2020) form - the authorisation credentials needed to apply for a bank feed aren't needed to import transactions.

Applying for a Bank Feed - Paper Form

  1. Create an application record on the Apply for Bank Feed (MBCA2010) form, selecting the financial institution and making sure that the Paper option is selected under Application Type.
  2. Enter the required account information and save. (You can also select the Cash Account that the bank feed will import transactions into, but this is optional at this stage.)
  3. Use the Submit action to submit the application to MYOB's online services.
  4. Use the Download action to download a Client Application Form (CAF).
  5. Print out and sign the CAF.
  6. Scan the signed CAF and use the Upload action to attach it to the application record.
  7. Use the Send action to send the CAF for processing.
  8. Check the status of the application as it is processed on the Track Bank Feed Applications (MBCA2015) form.
  9. Once the application is successfully processed, use the Activate action on the Apply for Bank Feed form to activate the bank feed. (If you have not yet selected the Cash Account that the bank feed will import transactions, you must do this before you can activate the feed.)

Applying for a Bank Feed - Online

  1. Create an application record on the Apply for Bank Feed (MBCA2010) form, selecting the financial institution and making sure that the Online option is selected under Application Type.
  2. Save the application record. (You can also select the Cash Account that the bank feed will import transactions into, but this is optional at this stage.)
  3. Use the Submit action to submit the application to MYOB's online services.
  4. A passcode is generated automatically in the Passcode field - copy this code down.
  5. Click Open Financial Institution Portal go to the website for the financial institution and complete the application there. You will need to supply the passcode as part of the process.
  6. Once the bank feed has been successfully set up, use the Activate action on the Apply for Bank Feed form to activate the bank feed. (If you have not yet selected the Cash Account that the bank feed will import transactions, you must do this before you can activate the feed.)