Service Order Billing Correction: Related Reports and Inquiry Forms

This topic describes an inquiry form you can review to gather information about service orders created in the system and billing documents generated from service orders. The report lists documents of all statuses, including the Deleted one.

Note:

If you do not see the inquiry in your MYOB Acumatica, this could mean that you have signed in to the system with a user account that does not have access rights to the form. Sign in as the admin user, or contact your system administrator.

Reviewing Service Orders with the Related Billing Documents

On the Service Billing History (FS405000) form, you can view the list of field service documents (including service orders, if any) with their reference numbers. It also shows the related billing documents generated from the corresponding field service documents with the reference numbers, document types, and statuses.

If you click the Run Service Order Billing command on the More menu (under Actions), the system redirects you to the Run Service Order Billing (FS500600) form. On this form, you can generate new billing documents for customers with a billing cycle that generates billing documents from service orders based on the cycle's settings on the Billing Cycles (FS206000) form.