Correcting Appointments: Related Reports and Inquiry Forms

This topic describes an inquiry form you may review to gather information about appointment documents and related billing documents.

Note: If you do not see a report or inquiry in your MYOB Advanced, this could mean that you have signed in to the system with a user account that does not have access rights to a form. Sign in as the admin user, or contact your system administrator.

Reviewing Appointments with the Related Billing Documents

On the Service Billing History (FS405000) form, you can view the list of field service documents (including appointments, if any) with their reference numbers, and the related billing documents generated from the corresponding field service documents with the reference numbers, document types and statuses. By clicking the Run Appointment Billing command on the More menu (under Actions), the system redirects you to the Run Appointment Billing (FS500100) form, on which you can generate new billing documents (for customers with a billing cycle that generates billing documents from appointments, based on the cycle's settings on the Billing Cycles (FS206000) form.