Staff Time in Appointments: General Information

An appointment can include one service or multiple services. The work of a staff member on an appointment can vary as well: The assigned staff member can work on all services during the whole appointment or only a specific time frame in the appointment, or they can work during only particular services or one service.

In MYOB Advanced, you can track the time a staff member spends on the appointment, which means that the employee has been working during the entire duration of the appointment from the actual start time to the actual end time, and was not assigned to any particular service. Alternatively, you can assign the staff member to a particular service or to multiple services and track the time the staff member spent on the assigned services. In this case, the staff member has been working on the appointment only during the duration of the assigned services, from the actual starting time to the actual ending time of each service line.

Learning Objectives

In this chapter, you will learn how to do the following:

• Assign a staff member to an appointment to perform all services, and record the time spent on the appointment
• Assign staff members to each particular service of the appointment, and record the time spent on providing a particular service of the appointment

Applicable Scenarios

You track the time each staff member spends providing services of the entire appointment or providing a particular service of an appointment if your company records the employees' actual working time.