Invoice Prepayments: Related Report and Inquiry Forms

In the following sections, you can find details about the report and inquiry forms you may want to review to gather information about a customer's details and balance.

Note: If you do not see a particular report or form that is described, you may have signed in to the system with a user account that does not have access rights to the report or form. Contact your system administrator to obtain access to any needed reports or forms.

Reviewing the Customer Details

On the Customer Details (AR402000) form, you can review the customer's details, including the prepayment balance shown in the Prepayment Balance box.

Reviewing the Customer Balance

You can review the balance of a specific customer by running the AR Balance by Customer (AR632500) report. To review payment applications along with documents, select the Open + Current Period report format and select the Include Applications check box on the Report Parameters tab. Document applications are listed under each document in the report. The Applied column shows the period to which the application was posted. The Closed column displays the period in which the document was closed. For open documents, the Closed column is empty.

For the COFFEESHOP customer, the report would show the payment applied to the invoice in the 01-2023 period.

If all the documents have been paid within a financial period, the customer's balance will be zero at the end of this period.