Selling Matrix Items: Export of Product Images

Product images and videos can help customers select the most suitable products and choose variants, such as colors or patterns. In MYOB Advanced, you can save images and videos of template items (such as a video showing the use of a particular model of running shoes) and images of particular matrix items (such as the colors of this model of running shoes). You can then export the saved images and videos to the BigCommerce store.

Learning Objectives

In this chapter, you will learn how to do the following:

  1. Export images for template and matrix items from MYOB Advanced to the BigCommerce store
  2. Export videos for template items from MYOB Advanced to the BigCommerce store

Applicable Scenarios

You export images and videos for template items and images for matrix items from MYOB Advanced to the BigCommerce store in the following cases:

  • You are initially configuring the BigCommerce store and need to export template items and matrix items (including images and videos that have been saved for them) from MYOB Advanced to the store.
  • You have updated the images and videos of a template item or the images of a matrix item in MYOB Advanced after the template item was synchronized with the BigCommerce store, and you need the changes to be reflected in the product settings in the store.

Export of Images for Template Items

In MYOB Advanced, you can associate images with template items in two ways:

  • As links to external storage: In the Media URLs table on the eCommerce tab of the Template Items (IN203000) form
  • As attachments to an item: On the Configuration tab of the same form

Images specified as links in the Media URLs table on the eCommerce tab are exported along with the template item (that is, during the synchronization of the Template Item entity). When the template item is exported to the BigCommerce store, the images are added to the Images & Videos section of the product management page of the exported template item. For successful synchronization, images must be publicly accessible (that is, access to them should not require authentication or authorization).

If you delete a link to an image or video from the Media URLs table, the image or video will also be deleted from the product page in the BigCommerce store during the next synchronization of the item.

Images that have been attached to a template item on the Template Items form are exported to the BigCommerce store during the synchronization of the Product Image entity. The items the images belong to must be exported to the BigCommerce store or created in the BigCommerce store before the images attached to it are exported. The system exports the files attached to the item only if they have extensions for which the Image check box is selected on the File Upload Preferences (SM202550) form.

Export of Videos for Template Items

For a template item, you can add links to YouTube videos in the Media URLs table on the eCommerce tab of the Template Items (IN203000) form. During the synchronization of this template item (that is, during the synchronization of the Template Item entity), these videos are added to the Images & Videos section of the product management page of the exported template item in BigCommerce. You can specify the full URL or the Share URL (that is, the short URL generated when you click the Share button under the video). For successful synchronization, videos must be publicly accessible (that is, access to them should not require authentication or authorization).

Export of Images for Matrix Items

In MYOB Advanced, you can attach images to a matrix item on the Attributes tab of the Stock Items (IN202500) or Non-Stock Items (IN202000) form (depending on the type of the item).

During the synchronization of the Product Image entity, one of the images attached to a matrix item is exported to the BigCommerce store. The exported image is added to the Image column in the Variants table of the Variations section of the product management page of the template item the matrix item is based on. The template item and the matrix item must be synchronized with the BigCommerce store or created in the BigCommerce store before images attached to the matrix item can be exported. Only the files with extensions for which the Image check box is selected on the File Upload Preferences (SM202550) form can be exported.

Important: If images are added for a matrix item as links in the Media URLs table on the eCommerce tab of the Stock Items (if the matrix item is a stock item) or Non-Stock Items form (if the matrix item is a non-stock item), these images are not exported to BigCommerce.