Contacts: To Create a Contact by Using the MYOB Mobile App
The following activity demonstrates how to create a contact by using the MYOB mobile app.
Story
Suppose that you are David Chubb, a sales manager of the SweetLife Fruits & Jams company. At the annual conference for food and beverage suppliers, you met with Eva Johnson, a new director of the supply chain at Storehut, a chain of supermarkets in New York. Storehut is a current SweetLife customer. You need to create a new contact in the system for your existing STOREHUT customer.
Configuration Overview
In the U100 dataset, for the purposes of this activity, the following tasks have been performed:
- On the Enable/Disable Features (CS100000) form, the Customer Management feature has been enabled: This feature provides the customer relationship management (CRM) functionality, including lead and customer tracking, as well as the handling of sales opportunities, contacts, marketing lists, and campaigns.
- On the Business Accounts (CR303000) form, the STOREHUT business account has been created and extended as a customer.
System Preparation
Before you start creating a new contact in the system by using the MYOB mobile app, you should do the following:
- Download and install the MYOB mobile app on the mobile device that you will use for creating a contact in
the system. The mobile app for iOS is available in the Apple Store and the
mobile app for Android is available in Google Play.Attention:The instructions in the activity steps below may slightly differ in the MYOB mobile app depending on whether the device is running iOS or Android.
- Make sure that the MYOB Acumatica instance has been hosted over HTTPS or ask a system administrator to perform this task for you. For more information, see Preparation for the MYOB Acumatica Installation: System Environment.
Process Overview
In this activity, you will do the following by using the MYOB mobile app:
- Sign in to the MYOB mobile app.
- Create a contact by using the MYOB mobile app.
Step 1: Signing In to the MYOB Mobile App
To sign in to the MYOB mobile app, do the following:
- On the mobile device, tap the application icon to launch the app.
- Optional: If you are signing in for the first time, in the Server URL box, enter the URL of your MYOB Acumatica instance (for example, https://my.site.acumatica.com).
- Optional: In the Account Name box, specify the name of the user account.
- Tap Next.
- Sign in to the system as the sales manager by using the chubb username and the 123 password.
Step 2: Creating a Contact by Using the MYOB Mobile App
To create a contact on the fly by using the MYOB mobile app, do the following:
- On the main menu of the app, make sure that the U100 tenant is selected.
- In the CRM workspace, tap the Plus button next to the
Contacts tile.
The Summary tab of the Contact Summary screen opens.
- Specify the following settings:
- First Name: Eva
- Last Name: Johnson
- Job Title: Director of Supply Chain
- In the Business Account box, select STOREHUT.
- Swipe upward and tap Details. This expands the group of related elements.
- In the City box, specify New York.
- Make sure that in the Country box, United States of America is specified.
- Tap the Other tab of the screen.
- Tap CRM Info to expand the group of related elements.
- In the Contact Class box, select Supermarkets, stores, groceries.
- Tap the Save button to save the contact.