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Retail, contracts, accounts receivable, CRM and credit policy
Customer Relationship Management
Assigning Cases to Owners and Workgroups

Customers
Retail, contracts, accounts receivable, CRM and credit policy

Assigning Cases to Owners and Workgroups

In this chapter, you will find information about assigning cases to owners and workgroups.

Case Assignment to Owners and Workgroups: General Information
Case Assignment to Owners and Workgroups: Implementation Checklist
Case Assignment to Owners and Workgroups: Process Activity

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