Validating Records for Duplicates: Assessment Test Questions

  1. Which types of records can you validate for duplicates? Select all the correct responses.
    • Leads (correct)
    • Customers (incorrect)
    • Contacts (correct)
    • Business accounts (correct)
    • Employees (incorrect)
  2. What types of records can be mass-validated for duplicates on the Validate Records form?
    • Leads, contacts, and business accounts (correct)
    • Opportunities and sales orders (incorrect)
    • Tasks and events (incorrect)
  3. Which duplicate records can you merge into one record? Select all the correct responses.
    • Leads that are associated with different contacts (incorrect)
    • Contacts that are associated with the same business account (correct)
    • Leads that are associated with the same contact (correct)
    • Leads that both have the Validated duplicate status (incorrect)