Protect Personal Data

Form ID: (BC601000)

This form is available only if the Retail Commerce group of features is enabled on the Enable/Disable Features (CS100000) form.

You use this form to specify criteria for filtering the documents and then to process all of the listed documents or only selected ones. By using this form, you can erase or pseudonymize personal data in the sales orders of protected types as well as related invoices and shipments. An order type is protected if the Protect Personal Data check box is selected for it on the Order Types (SO201000) form.

Amazon requires that you not store the customer's personal data in an imported order or its related shipment and invoice, for more than 30 days after the order's creation. This data includes the ship-to address, bill-to address, ship-to contact, and bill-to contact information, which is displayed on the Addresses tab of the Sales Orders (SO301000), Shipments (SO302000), and Invoices (SO303000) forms.

Important: To ensure compliance with Amazon's data protection requirements, we recommend that you set up an automation schedule to erase or pseudonymize personal data in documents on this form regularly.

Form Toolbar

The form toolbar includes standard and form-specific buttons and commands. For the list of standard buttons, see Form Toolbar and More Menu. The form-specific commands are listed in the following table.

Button Description
Process

Initiates the selected processing (based on the Action you select) for the documents you have selected in the table.

If the selected document is a sales order, the action is also invoked for the related shipment or shipments.

Process All

Initiates the selected processing (based on the Action you select) for all documents listed in the table.

If the selected document is a sales order, the action is also invoked for the related shipment or shipments.

Selection Area

In this area, you can define the criteria for the documents to be displayed in the table below, as well as the action to be applied when you click Process or Process All.

Element Description
Action

The action to be taken on each processed document when you click Process or Process All on the form toolbar. Select one of the following options:

  • Pseudonymize: Pseudonymizes the customer's personal data in the selected documents. These pseudonymized values are replaced with placeholders (*).
  • Erase: Deletes the customer's personal data in the selected documents.
    Important: This action cannot be undone.
  • Restore: Restores the previously pseudonymized data.
Entity

The type of document, which can be Sales Order or Invoice.

Document Date Within x Days

The maximum age (in days) of documents to be displayed in the table.

The default value is 30.

Table

This table displays the documents that match the criteria you have specified in the Selection area. Review the list, and process all documents or only those you have selected by using the check boxes in the first column.

When no filters are applied, the table displays the following documents:

  • Completed and canceled sales orders that belong to the order type for which the Protect Personal Data check box is selected on the Order Types (SO201000) form
  • Sales invoices that have been created for such sales orders

The table toolbar includes only standard buttons. For the list of standard buttons, see Table Toolbar.

Table 1. Table Columns
Column Description
Selected A check box that you select to include the document in processing.
Type

The type of the sales order or sales invoice, which can be either of the following:

  • Sales order: The type of the sales order
  • Sales invoice: INV
Ref. Nbr.

The identifier of the document, which can be either of the following:

  • Sales order: The order number
  • Invoice: The invoice identifier

You can click the link in this column to open the sales order on the Sales Orders (SO301000) form and the sales invoice on the Invoices (SO303000) form.

Master Entity Type The type of document, which can be Sales Order or Invoice.
Ship-To Attention

The attention line in the shipping contact settings of the document in this row.

This column is hidden by default.

Ship-To Company Name

The account name in the shipping contact settings of the document in this row.

This column is hidden by default.

Ship-To Email

The email address of the shipping contact of the document in this row.

Ship-To Phone 1

The default phone number of the shipping contact of the document in this row.

Ship-To Address Line 1

The first line of the shipping address of the document in this row.

Ship-To Address Line 2

The second line of the shipping address of the document in this row.

This column is hidden by default.

Ship-To City

The city in the shipping address settings of the document in this row.

Ship-To State

The state in the shipping address settings of the document in this row.

Ship-To Country

The country in the shipping address settings of the document in this row.

Ship-To Postal Code

The postal code in the shipping address settings of the document in this row.

Bill-To Attention

The attention line in the billing contact settings of the document in this row.

Bill-To Company Name

The account name in the billing contact settings of the document in this row.

Bill-To Email

The email address of the billing contact of the document in this row.

Bill-To Phone 1

The default phone number of the billing contact of the document in this row.

Bill-To Address Line 1

The first line of the billing address of the document in this row.

Bill-To Address Line 2

The second line of the billing address of the document in this row.

This column is hidden by default.

Bill-To City

The city in the billing address settings of the document in this row.

Bill-To State

The state in the billing address settings of the document in this row.

Bill-To Country

The country in the billing address settings of the document in this row.

Bill-To Postal Code

The postal code in the billing address settings of the document in this row.

Pseudonymized

An indicator of whether the personally identifiable data has been pseudonymized. True indicates that this data has been replaced with placeholders, while False means that the data is shown.

This column is hidden by default.