Business Events

To configure the system to monitor a business process, on the Business Events (SM302050) form, you define a business event that relates to this business process and that causes the system to perform an action or multiple actions in the system. The business event is a data change or a set of conditions checked for on a schedule. For details on business events, see Business Events: Data Change Processing and Business Events: Scheduled Event Processing.

You can add the business events to a customization project as BpEvent items. A BpEvent item contains the data set of a business event. The item includes the following information:

  • The general information about the business event (such as its name and type)
  • The trigger conditions of the business event
  • The schedule of the business event (if the conditions of the business event are checked for on a schedule)
  • The generic inquiry parameters (if any parameter values have been specified for the business event)
  • The email notification templates (if the business event has email notification templates as subscribers)
  • The link to the GenericInquiryScreen item related to the business event, which the system adds to the customization project as a separate item
  • The links to the XportScenario items related to the business event, which the system adds to the customization project as separate items (if the business event has import scenarios as subscribers)

You use the Business Events (AU210010) page of the Customization Project Editor to manage BpEvent items in the customization project. This page displays the list of the business events that have been added to the customization project.

On the page, you can perform a variety of operations, as described in the following topics:

Note: You can customize BpEvent items for the Customer Portal as well. For details on the portal, see Customer Portal.