Service Items: General Information

Non-stock items may be products that consist of no physical entity, such as services, and thus cannot be stocked in warehouses. In MYOB Acumatica, you create non-stock items by using the Non-Stock Items (IN202000) form.

This chapter focuses on the creation and settings of non-stock items that represent services. Thus, in the rest of the chapter, service item refers to a service. To learn more about non-stock items representing physical entities, see Non-Stock Items: General Information.

Learning Objectives

In this chapter, you will do the following:

  • Become familiar with the settings and processing of a non-stock item that represents a service
  • Create a service item

Applicable Scenarios

When you are initially configuring entities and settings in MYOB Acumatica, you may need to create a service item in the following cases:

  • You are going to provide a service to a customer.
  • You are going to buy services from other companies.

Service Items in Sales Orders

The sales of service items typically do not involve shipments. You can define whether a shipment is required or not by selecting or clearing the Require Shipment check box on the General tab of the Non-Stock Items (IN202000) form.

For an order of a type with the Sales Order or RMA Order automation behavior and at least one line with a service item that does not require shipment you can create a separate sales invoice on the Invoices (SO303000) form.

Service Items in Purchase Orders

The purchases of service items typically do not involve purchase receipts. You can define whether a purchase receipt is required or not by selecting or clearing the Require Receipt check box on the General tab of the Non-Stock Items (IN202000) form.

To process purchase orders for service items with receipt, make sure that on the Process Service Lines from Normal Purchase Orders via Purchase Receipts check box is selected in the Other section of the General tab on the Purchase Orders Preferences (PO101000) form. If the check box is cleared, the non-stock lines of the Service type are not copied to purchase receipts and can be billed only directly from purchase orders.