Customer Location Entity

This topic provides reference information about the standard filtering and field mapping used for the Customer Location entity during the synchronization between MYOB Advanced and BigCommerce.

Customer Location Filtering

Filters are applied during the export of customer locations to BigCommerce. A customer location is skipped if any of the following is true:

  • The customer location is a location of the guest customer. The guest customer is excluded from synchronization so its locations are not synchronized.
  • The customer to which the customer location refers has not been synchronized.

During the import of customer locations to MYOB Advanced, the customer location is skipped if the corresponding customer has not been synchronized.

Customer Location Export Mapping

The following table shows the mapping of MYOB Advanced fields to BigCommerce fields that is used during the export of customer location data to BigCommerce.

Table 1. Customer Location Export Mapping
Source Fields (MYOB Advanced) Target Fields (BigCommerce)
Field Name Form Object Field Name Page Object Notes
Customer Locations (AR303020) form
Attention (part before the first space) General tab > Additional Location Info section First Name Edit Customer Address page > Customer Address Details section
  • If Attention is empty, Location Name is used.
  • If Attention consists of one word, it is used for both First Name and Last Name.
Attention (part after the first space) General tab > Additional Location Info section Last Name Edit Customer Address page > Customer Address Details section
  • If Attention is empty, Location Name is used.
  • If Attention consists of one word, it is used for both First Name and Last Name.
Account Name General tab > Additional Location Info section Company Name Edit Customer Address page > Customer Address Details section If Account Name is empty, Location Name is used.
Phone 1 General tab > Additional Location Info section Phone Number Edit Customer page >Customer Details section If Phone 1 is empty, Phone 2 is used.
Address Line 1 General tab > Location Address section Address Line 1 Edit Customer Address page > Customer Address Details section
Address Line 2 General tab > Location Address section Address Line 2 Edit Customer Address page > Customer Address Details section
City General tab > Location Address section Suburb/City Edit Customer Address page > Customer Address Details section
Country General tab > Location Address section Country Edit Customer Address page > Customer Address Details section The ISO country code is transformed to the company name.
State General tab > Location Address section State/Province Edit Customer Address page > Customer Address Details section The state code is transformed to the state name.
Postal Code General tab > Location Address section Zip/Postcode Edit Customer Address page > Customer Address Details section Zip/Postcode is a required field in BigCommerce.
Address Type Edit Customer Address page > Customer Address Details section Default: Residential

Customer Location Import Mapping

The following table shows the mapping of MYOB Advanced fields to BigCommerce fields that is used during the import of customer location data to MYOB Advanced.

Table 2. Customer Location Import Mapping
Source Fields (BigCommerce) Target Fields (MYOB Advanced)
Field Name Page Object Field Name Form Object Notes
Customer Locations (AR303020) form
Customer Summary area The customer ID is generated based on the numbering sequence specified for customers on the Customer Settings tab of the BigCommerce Stores (BC201000) form.
Location ID Summary area The location ID is generated based on the numbering sequence specified for customer locations on the Customer Settings tab of the BigCommerce Stores form.
Status Summary area By default, a customer location imported from a BigCommerce store is assigned the Active status.
Company Name Edit Customer Address page > Customer Address Details section Location Name Summary area If Company Name is empty, First Name and Last Name are used.
General tab >Additional Location Info section
Override General tab > Additional Location Info section Default: Selected
Company Name Edit Customer Address page > Customer Address Details section Account Name General tab > Additional Location Info section If Company Name is empty, First Name and Last Name are used.
First Name and Last Name Edit Customer Address page > Customer Address Details section Attention General tab > Additional Location Info section
Email Address Edit Customer page > Customer Details section Email General tab > Additional Location Info section
Phone Number Edit Customer Address page > Customer Address Details section Phone 1 General tab > Additional Location Info section The phone number from the first address in the customer address book is used.
Phone Number Edit Customer page >Customer Details section Phone 2 General Info tab > Additional Location Info section
General Info > Location Address
Override General tab > Location Address section Default: Selected
Address Line 1 Edit Customer Address page > Customer Address Details section Address Line 1 General tab > Location Address section
Address Line 2 Edit Customer Address page > Customer Address Details section Address Line 2 General tab > Location Address section
Suburb/City Edit Customer Address page > Customer Address Details section City General tab > Location Address section
Country Edit Customer Address page > Customer Address Details section Country General tab > Location Address section The country name is transformed to the ISO country code.
State/Province Edit Customer Address page > Customer Address Details section State General tab > Location Address section The state name is transformed to the state code.
Zip/Postcode Edit Customer Address page > Customer Address Details section Postal Code General tab > Location Address section