Order Synchronization: General Information

You can import orders that have been placed in Amazon to MYOB Acumatica for further processing.

Learning Objectives

In this chapter, you will learn how to do the following:

  • Configure the synchronization of orders between MYOB Acumatica and the Amazon seller account
  • Configure the synchronization of payments between MYOB Acumatica and the Amazon seller account
  • Import sales orders with payments from the Amazon store to MYOB Acumatica

Applicable Scenarios

The synchronization of orders is the main scenario for the integration between an ERP system and an external e-commerce system.

You set up the import of seller-fulfilled orders from Amazon to MYOB Acumatica so that you can process the imported orders further, for example, create a shipment, invoice the customer, and process the payment. For details on importing seller-fulfilled orders, see Order Synchronization: Seller-Fulfilled Orders.

For marketplace-fulfilled orders, you configure the import for accurate tracking of inventory and payments even though the order fulfillment is performed by Amazon. For details on importing marketplace-fulfilled orders, see Order Synchronization: Marketplace-Fulfilled Orders.

Determining the Order Time Zone

While you are performing the initial configuration of the Amazon store, on the Order Settings tab of the Amazon Stores (BC201020) form, you can specify the Order Time Zone that the system will use for each order imported from the Amazon seller account when it is created in MYOB Acumatica. The order time zone is needed to determine the correct date and time of the order if MYOB Acumatica and the Amazon seller account belong to different time zones.

Limiting the Date Range for Order Import

If you have had the Amazon seller account for a while before implementing MYOB Acumatica, you might want to prevent old orders from being imported to MYOB Acumatica when you start synchronizing orders. On the Order Settings tab of the Amazon Stores (BC201020) form, you fill in the Earliest Order Date box. Orders placed before this date in Amazon will be excluded from the import to MYOB Acumatica.