To Process Failed Notifications

To process the push notifications that MYOB Acumatica could not send, you use the Process Push Notifications (SM502000) form. On this form, you can view the notifications that MYOB Acumatica has failed to send, try to resend them, or delete the notifications.

Note: If a notification has failed in MYOB Acumatica before it was sent (for example, if MYOB Acumatica could not retrieve the data for the notification), this notification is not displayed in the table on the Process Push Notifications form. MYOB Acumatica saves the information about these notifications in the PushNotificationsErrors database table if the api:push-notifications:enable-dead-message-log key is set to true in the appSettings section of the web.config file of the MYOB Acumatica instance.

To View a Notification

  1. Open the Process Push Notifications (SM502000) form.
  2. In the table on the form, select the row that contains the notification you want to view.
  3. On the form toolbar, click Show Notification.
  4. In the Notification Event dialog box, which opens, view the notification in JSON format. For details on the format of the notification, see Push Notification Format.

To Resend Notifications

  1. Open the Process Push Notifications (SM502000) form.
  2. Do one of the following:
    • If you want to resend particular notifications, in the table on the form, select the check boxes in the rows that correspond to the notification you want to send, and click Send on the form toolbar.
    • If you want to resend all notifications, on the form toolbar, click Send All on the form toolbar.
    Note: Push notifications that have the Truncated check box selected cannot be resent.

You can also automate the process of resending failed notifications. You first create a generic inquiry based on the PX.PushNotifications.UI.DAC.PushNotificationsFailedToSend data access class, which corresponds to the Process Push Notifications form. You then configure a push notification for this generic inquiry.

To Delete Notifications

  1. Open the Process Push Notifications (SM502000) form.
  2. Do one of the following:
    • If you want to delete particular notifications, in the table on the form, select the unlabeled check boxes in the rows that correspond to the notifications you want to delete, and click Delete on the form toolbar.
    • If you want to delete all notifications, on the form toolbar, click Delete All.
  3. On the form toolbar, click Save.