Integration with HubSpot: To Resolve Synchronization Issues

In this activity, you will learn how to resolve issues that occur during the synchronization of entities between HubSpot and MYOB Acumatica.

System Preparation

Launch the MYOB Acumatica website, and sign in to the necessary tenant.

Step: Reviewing Errors and Resolving Issues

To verify and modify (if necessary) the import scenario, do the following:

  1. Open the HubSpot Sync Dashboard (HS2050DB) form.
  2. On the dashboard, look for entities that have been synchronized with errors.
  3. For each entity synchronized with errors, click the related widget to review the list of errors.
  4. In the Error column of the form that is brought up (which depends on the widget you have clicked), review the error messages.
  5. Resolve the issues specified in the messages.
  6. In the Status column, click the link.

    The HubSpot Sync State (HS205041) form opens.

  7. On the form toolbar, click Sync All.
  8. Perform Instructions 3 through 7 for all entities.