Transitions: To Implement a Group of Transitions

The following activity will walk you through the process of implementing a group of transitions—that is, a set of transitions that have the same source workflow state.

Story

Suppose that a user should be able to remove a repair work order from hold when the order has the On Hold status. The user should be able to do this by clicking the Remove Hold button on the form toolbar or the equivalent command on the More menu. The status of the repair work order should be changed to Ready for Assignment or Pending Payment, depending on whether the repair work order requires a prepayment.

Process Overview

In Transitions: To Implement a Transition Triggered by an Action, you have implemented an unconditional transition from the OnHold workflow state to the ReadyForAssignment workflow state.

Here you will add a transition from the OnHold workflow state to the PendingPayment workflow state and modify the transition from the OnHold workflow state to the ReadyForAssignment workflow state. You will also define the conditions on which these transitions are performed.

System Preparation

Make sure that you have done the following:

1. Prepared an instance with the PhoneRepairShop customization project and enabled the workflow validation by performing the following prerequisite activities:
   1. Test Instance for Workflow Customization: To Deploy a Test Instance
   2. Test Instance for Workflow Customization: To Turn On Workflow Validation
2. Prepared the screen configuration and define the set of states by performing the Screen Configuration: To Prepare a Screen Configuration for a Form Without a Predefined Workflow prerequisite activity.
3. Defined the OnHold and ReadyForAssignment workflow states by performing the Workflow States: To Define a Workflow State prerequisite activity.
4. Implemented a transition from the OnHold workflow state to the ReadyForAssignment workflow state by performing the Transitions: To Implement a Transition Triggered by an Action activity.