Step 3: Defining the State and the Transition

In this step, you will define the Assigned state and the transition from the ReadyForAssignment state to the Assigned state on your own. You have learned how to define a state in Workflow States: To Define a Workflow State.

While defining a state, you need to use the States.assigned class, which you added in Workflow States: To Define a Workflow State. In the Assigned state, make the Customer ID, Service ID, and Device ID boxes disabled for the state. Also, do not forget to add the Assign action to the ReadyForAssignment state, display it on the form toolbar, and specify the Success connotation for it.

For details on defining a transition, see Transitions: To Implement a Simple Transition. The transition should be defined inside a group and is performed without any conditions.