Step 3: Defining the Workflow State and the Transition (Self-Guided Exercise)

In this step, you will define the Assigned workflow state and the transition from the ReadyForAssignment workflow state to the Assigned workflow state on your own. You have learned how to define a workflow state in Workflow States: To Define a Workflow State.

While defining a workflow state, you need to use the States.assigned class, which you added in Workflow States: To Define a Workflow State. In the Assigned workflow state, you should make the Customer ID, Service ID, and Device ID boxes unavailable for the state. Also, you need to add the Assign action to the ReadyForAssignment workflow state, display it on the form toolbar, and specify the Success connotation for it.

For details on defining transitions, see Transitions: To Implement a Transition Triggered by an Action and Transitions: To Implement a Group of Transitions. The transition should be defined inside a group and is performed without any conditions.