The End of Day Process

The End of Day process involves some or all of the following operations:

• Shift operator or leader ends the shift, and optionally performs an EFTPOS settlement and/or declares a count for the shift
• Back office staff recounts and declares the shift
• Banking batches are generated
• Shift reports are printed
• Banking batches are reviewed for any exclusions and corrections
• Banking batches are posted to General Ledger

The Shifts window is available from the Transactions menu, or by clicking Admin from the Task Organiser. This window may also be automatically called after closing a shift so that the operator may perform the first count and declaration.

If it is more convenient, the operator may also defer the first count then recall the shift later, perhaps from a different workstation, and do the first declaration. This might be the case where each operator has their own cash drawer and a "quick change" of staff is required. The retiring operator can then log on to a back office station later to declare the contents of their drawer.

When performing a double count, the recount and declaration is normally not done as an in-line workflow process. A different staff member must also do the second declaration than did the first count. To perform the second count (recount) access the shift by selecting the Shift control menu item.

When ending a shift, the system locks off the shift an therefore required s new shift to be opened before trading can be recommenced. A new shift may be started for the workstation even though no declarations or reports have yet been produced.

Shift Statuses

All shifts have one of the following statuses:

• Open - The shift is still open.
• Closed - The shift has been closed, but no Payment Declaration or Batch banking has been performed.
• Declared - Payment Declaration has been completed, but no banking batches created yet.
• Banked - Payment Declaration and Banking Batches have both been completed.

Shift Profile Settings

The following profile settings control what additional tasks you are prompted to perform at the close of each shift. You can perform any of these tasks at a later time from the Shifts window.

• EFTPOS interface type - If this terminal is enabled for EFTPOS then you will be required to perform an EFTPOS settlement.
• Cash declaration required at end of shift - This profile setting prompts you to perform a Payment Declaration at the end of each shift. The number of counts can be set to None, Single, Double, or Non Blind. The Single and Double settings are blind (do not show system totals at count). The Non Blind setting shows the system totals whilst counting and records a single set of counted values (but may be edited as may times as desired). If enabling this profile setting then you must also enable Align banking batches to shifts.
• Align banking batches to shifts - This profile setting prompts you to generate your banking batches at the end of each shift. This profile setting is enabled by default.
• Print shift report at end of shift - This profile setting prompts you to run the shift reports at the end of each shift.