Route Contracts: Renewal of a Service Contract

In this topic you will learn how to create and process a renewable service contract.

In the following sections of this topic, the capability is described in detail for service contracts created on the Service Contracts form. The capability work similarly for a route service contract created on the Route Service Contracts form.

Creation of a Renewable Service Contract

You create a renewable service contract on the Service Contracts (FS305700) form. When creating a service contract, on the Summary tab of the Service Contracts form, you select the Renewable option in the Expiration Type box. Once Renewable is selected, the Duration box appears on the current form. In this box, you specify the time period until the next expiration date. Once you save and activate the service contract, the system inserts the date in the Expiration Date box, which is calculated according to the period specified in the Duration box.

Renewal of a Service Contract

You can renew a service contract with the Active status before or after its expiration date. On the More menu of the Service Contracts (FS305700) form, you click the Renew command (under Processing). This command is available when a renewable service contract—one with Renewable selected in the Expiration Type box in the Contract Settings section—has been activated.

When you renew a service contract, its expiration date is moved forward by the specified duration. A renewed service contract keeps the settings of the original contract, including the schedules that have been generated. When you click Renew, the system determines the contract renewal date based on the contract expiration date. The new renewal date is the day after the previous expiration date. The system inserts this date in the Renewal Date box and updates the date in the Expiration Date box based on the period specified in the Duration box.

A service contract can be renewed multiple times. Each time you click Renew, the system moves the renewal and expiration dates forward by the amount of time specified in the Duration box.

You can renew multiple service contracts at once by using the Process Service Contracts (FS501200) form. In the Action box of the Selection area, select Renew, then in the list of contracts, select service contracts to be renewed, and on the form toolbar, click Process All.