Route Contracts: Contract Cancellation

In MYOB Advanced, if for some reason the services will no longer be provided for the customer, you can cancel the service contract if it has the Active or Suspended status. When you cancel the service contract, the system deletes any documents that were generated for the dates that are the same as or later than the cancellation date. A contract with the Canceled status is read-only.

In this topic, you will read about how to cancel the service contract in the system.

Canceling a Route Service Contract

To cancel a service contract, you open the necessary contract on the Route Service Contracts (FS300800) form, and click Cancel on the More menu (under Processing). The system opens the Terminate Contract dialog box where you specify the date since which the contract has to be canceled.

If this date is later than the current date, when you click OK in the dialog box to close it and return to the form, the system inserts Canceled in the Upcoming Status box (to indicate that the contract will be canceled) and inserts the cancellation date in the Effective Until Date box (to indicate that the current status is effective until this date). If the cancellation date is the same as the current date, when you click OK in the dialog box, the system assigns the Canceled status to the service contract.