To Create a Debit Memo

  1. Open the Invoices and Memos (AR301000) form.
    Tip: To open the form for creating a new record, type the form ID in the Search box, and on the Search form, point at the form title and click New right of the title.
  2. On the form toolbar, click Add New Record.
  3. In the Type box of the Summary area, select Debit Memo.
  4. In the Date box, enter the date of the debit memo.

    The Post Period box is filled in automatically based on the selected document date.

  5. In the Customer box, select the customer associated with the document.
  6. In the Location box, check the customer location, and change it, if needed.
  7. Make sure the document currency in the Currency box is the one you need, and change it, if needed.

    The currency may be overridden only if the Allow Currency Override check box is selected for the customer on the Customers (AR303000) form.

  8. If needed, in the Description box, enter the reference number of the original invoice.
  9. On the Details tab, for each line of the debit memo, click Add Row on the table toolbar and do the following:
    1. If needed, in the Inventory ID column, enter the ID of the additional item sold or service provided to the customer.
    2. If needed, in the Transaction Descr. column, enter a description of the transaction.
    3. If needed, in the Quantity column, enter the quantity of the item sold.
    4. If needed, in the UOM column, enter the unit of measure for the item.
    5. If needed, in the Unit Price column, enter the price per unit.
    6. In the Ext. Price column, enter the extended price of the specified inventory item or service.
    7. Check the Account column. By default, the system uses the sales account associated with the customer location, but you can select another account here.
    8. Check the Subaccount column, if applicable.
    9. If needed, in the Salesperson ID column, select the salesperson associated with the customer.
    10. If needed, in the Deferral Code column, select a deferral code if the expenses related to the item or service must be recognized in future periods.
  10. If the Amount box of the Summary area is available on the form, enter the total amount of the debit memo in this box.
  11. On the form toolbar, click Save.
  12. If needed, in the Discount Total box of the Summary area, enter the amount of discount if you want to apply the manual discount to the document.
  13. In the Cash Discount box of the Summary area, check the cash discount amount of the document. This box may be filled in automatically, based on the credit terms of the customer, or you can change the amount of the calculated cash discount manually.
  14. On the form toolbar, click Save.