To Specify the Group of Customer Portal Sites

If you use a Customer Portal configuration when two or more Customer Portal sites run as a cluster with a load balancer, you must specify for each portal site the identifier of the group of portal sites that belong to the same cluster.

To Specify the Group of Customer Portal Sites

1. Open the web.config file for the Customer Portal instance. This file is usually located in %Program Files%\MYOB Advanced\<instance name>, where <instance name> is the name of the Customer Portal instance site.
2. In the file, find the appSettings section.
3. For the PortalSiteID setting in that section, specify the identifier of the group of portal sites that belong to the same cluster, as shown in the following example:

   <add key="PortalSiteID" value="Retail" />

   Note: By default, the CustomerPortal-1 value is specified in the PortalSiteID setting for each newly deployed portal site.
4. Save the web.config file; this automatically restarts the website.