Typical Hardware and Virtual Machine Configurations for PCS and PCP Licenses

When your organization purchases a Private Cloud Subscription (PCS) or Private Cloud Perpetual (PCP) license for MYOB Acumatica, your purchase manager selects a License Tier, which limits the parameters that influence system performance. The License Tiers are grouped into the following series:

  • S Series: Includes the S1, S2, and S3 Tiers
  • M Series: Includes the M1, M2, and M3 Tiers
  • L Series: Includes the L1, L2, L3, and L4 Tiers
  • X Series: Includes the X1, X2, X3, and X4 Tiers
  • E Series: Includes the E1, E2, E3, E4, and E5 Tiers

This topic contains typical server configurations for PCS and PCP licenses that depend on the series of your License Tier, the software requirements for the server part of the system, and the system requirements for workstations.

Server Configurations

This section describes the typical hardware specifications for the servers used to host MYOB Acumatica (which includes the application server and the database) and the typical configurations of Amazon Web Services and Microsoft Azure instances for each series of License Tiers.

You should install the application server and the database on separate virtual machines or physical servers. In the following subsections, you can find typical specifications for each of these configurations.

Table 1. Virtualization on VMWare or Hyper-V: Typical Specifications Based on Series of License TiersIn this table, you can find typical specifications for the physical server where virtual machines (VMs) for the MYOB Acumatica server part will be installed, and resources that should be allotted for these virtual machines.
License Series and Tiers/ Typical Configuration S Series M Series L Series X Series
S1-S3 M1-M3 L1, L2 L3, L4 X1, X2 X3, X4
Physical Server Specification
Number of physical CPUs 1 1 1 2 2 2
Total number of physical CPU cores 6 6 6 12 12 12
Typical processor Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2658
RAM 32GB 64GB 64GB 128GB 128GB 256GB
Hard drive size* 250GB 500GB 500GB 500GB 750GB 1TB
Hard drive type

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD PCIE3x4

300K+ IOPS

2000MBps+ R/W

SSD PCIE3x4

300K+ IOPS

2000MBps+ R/W

SSD PCIE3x4

300K+ IOPS

2000MBps+ R/W

RAID 1 1 1 10 10 10
Application Server VM
VM Allotted CPU Cores 2 2 4 4 8 8
VM RAM 16GB 24GB 24GB 32GB 32GB 96GB
Database Server VM
VM Allotted CPU Cores 2 2 4 4 8 8
VM RAM 8GB 32GB 32GB 64GB 64GB 128GB
* You need two hard drives: one for the Application Server VM, and one for the Database Server VM.
Note: Contact your partner for hardware guidance on the E series of License Tiers.

When you install MYOB Acumatica on virtual machines, you should consider the following:

  • You should install the application server and the database on separate virtual machines.
  • You should allocate these virtual machines for MYOB Acumatica only. (No other software should be installed there, including antivirus software.)
  • Virtual machines decrease hardware performance by approximately 15%. For maximum performance, you could eliminate VMs and run directly on the node operating system; however, you will lose the benefits and flexibility of VMs. Most clients choose VMs for this reason.
  • You should not use dynamic memory for virtual machines. You need to allocate the required RAM capacity for each virtual machine.
  • Each virtual machine should use a separate physical hard drive. That is, you should not share one physical hard drive between multiple virtual machines.
  • If you use hard drives with a low writing speed, then increasing RAM will not improve the database performance. We recommend that you use hard drives with a high writing speed for the database server.
    Note: You should not use the RAID 5 level for hard drives because of the low writing speed.
Table 2. Separate Physical Servers: Typical Specifications Based on Series of License TiersIn this table, you can find typical specifications for the MYOB Acumatica Application Server and the Database Server.
License Series and Tiers/ Typical Configuration S Series M Series L Series X Series
S1-S3 M1-M3 L1, L2 L3, L4 X1, X2 X3, X4
Application Server
Number of physical CPUs 1 1 1 1 2 2
Total number of physical CPU cores 6 6 6 6 12 12
Typical processor Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2620
Hypervisor OFF OFF OFF OFF OFF OFF
RAM 32GB 64GB 64GB 128GB 128GB 256GB
Hard drive size 250GB 500GB 500GB 500GB 500GB 500GB
Hard drive type

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

RAID 1 1 1 10 10 10
Database Server
Number of physical CPUs 1 1 1 2 2 2
Total number of physical CPU cores 6 6 6 12 12 16
Typical processor Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2620 Xeon E5 2658
Hypervisor ON ON ON ON ON ON
RAM 32GB 64GB 64GB 128GB 128GB 256GB
Hard drive size 250GB 500GB 500GB 500GB 750GB 1TB
Hard drive type

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD Sata3

90K+ IOPS

500MBps+ R/W

SSD PCIE3x4

300K+ IOPS

2000MBps+ R/W

SSD PCIE3x4

300K+ IOPS

2000MBps+ R/W

SSD PCIE3x4

300K+ IOPS

2000MBps+ R/W

RAID 1 1 1 10 10 10
Note: Contact your partner for hardware guidance on the E series of License Tiers.

When you install MYOB Acumatica on separate physical servers, you should consider the following recommendations:

  • You should install the application server and the database on separate servers.
  • You should allocate these servers for MYOB Acumatica only. (No other software should be installed there, including antivirus software.)
  • Network latency between an application server and a database should be less than 1 millisecond. (Both servers should be in the same data center.)
  • If you use hard drives with a low writing speed, then increasing RAM will not improve the database performance. We recommend that you use hard drives with a high writing speed for the database server.
    Note: You should not use the RAID 5 level for hard drives because of the low writing speed.
Table 3. Amazon Web Services: Recommended Instances Based on Series of License TiersIn this table, you can find the recommended parameters of standard instances provided by Amazon Web Services (AWS) where MYOB Acumatica will be hosted.
License Series and Tiers/ Typical Configuration S Series M Series L Series X Series
S1-S3 M1-M3 L1, L2 L3, L4 X1, X2 X3, X4
Application Server VM
AWS instance type m4.large r4.large m4.xlarge r4.xlarge m4.2xlarge r4.4xlarge
vCPU* 2 2 4 4 8 16
RAM (GB)* 8 15.25 16 30.5 32 64
Hard drive type** gp2 gp2 gp2 gp2 gp2 gp2
Hard drive size 250GB 500GB 500GB 500GB 750GB 1TB
Network performance Moderate Up to 10 Gigabit High Up to 10 Gigabit High Up to 10 Gigabit
Database Server VM
AWS instance type m4.large r4.xlarge r4.xlarge r4.2xlarge r4.2xlarge r4.4xlarge
vCPU* 2 4 4 8 8 16
RAM (GB)* 8 30.5 30.5 61 61 122
Hard drive type** io1 + 3000 IOPS io1 + 4000 IOPS io1 +5000 IOPS io1 + 8000 IOPS io1 + 8000 IOPS io1 + 15000 IOPS
Hard drive size 250GB 500GB 500GB 500GB 750GB 1TB

* The number of CPUs and RAM size are defined by the instance type; these parameters are provided in the table for reference.

**The IOPS parameter for a hard drive of the gp2 type is calculated automatically by AWS according to the hard drive size.

When you deploy Acumatica ERP in AWS, you should consider the following:

  • All AWS instances should be EBS-optimized.
  • If you want to increase the speed of storage, you need to select the higher network performance between the Database Server VM and the Application Server VM.
Table 4. Microsoft Azure: Recommended Instances Based on Series of License TiersIn this table, you can find the recommended parameters of standard instances provided by Microsoft Azure (Azure) where MYOB Acumatica will be hosted.
License Series and Tiers/ Typical Configuration S Series M Series L Series X Series
S1-S3 M1-M3 L1, L2 L3, L4 X1, X2 X3, X4
Application Server VM
Azure instance type DS11_v2 Standard DS12_v2 Standard DS12_v2 Standard DS12_v2 Standard DS13_v2 Standard DS14_v2 Standard
vCPU* 2 4 4 4 8 16
RAM (GB)* 14 28 28 28 56 112
Hard drive size 250GB 500GB 500GB 500GB 750GB 1TB
Database Server VM
Azure instance type F4 Standard DS12_v2 Standard DS12_v2 Standard DS13_v2 Standard DS13_v2 Standard DS14_v2 Standard
vCPU* 4 4 4 8 8 16
RAM (GB)* 8 28 28 56 56 112
Hard drive type 3000 IOPS 4000 IOPS 5000 IOPS 8000 IOPS 8000 IOPS 15000 IOPS
Hard drive size 250GB 500GB 500GB 500GB 750GB 1TB

* The number of CPUs and RAM size are defined by the instance type; these parameters are provided in the table for reference.

Software Requirements for the Server Part

The environment where you install the server part (the Application Server and the Database Server) of MYOB Acumatica should meet the software requirements listed in the table below.

Table 5. Application Server
Software Requirements
Operating systems
  • Windows Server 2019 64-bit edition
  • Windows Server 2016 64-bit edition
  • Windows Server 2012 R2 64-bit edition
Note: You can install the server part of MYOB Acumatica on non-server operating systems, such as Windows Vista 64-bit edition, Windows 7.0 64-bit edition, Windows 8.0 64-bit edition, Windows 8.1 64-bit edition, and Windows 10 64-bit edition, but only for testing purposes. For production, you must use a server operating system.
Microsoft .NET Framework

4.8

Microsoft Internet Information Services
7.0, 7.5, 8.0, 8.5, or 10, depending on the underlying operating system.
Note: You must set Enable 32-bit Applications to False in the IIS settings.

MYOB Acumatica 2024.1 supports only Integrated mode of the application pool. Classic mode is not supported. If you try to upgrade an earlier version of MYOB Acumatica with Classic mode of the application pool to 2024.1, the upgrade will not be performed, and a corresponding error message will be displayed.

CPU 2 cores; 3.5 GHz
Memory 16 GB RAM
Table 6. Database Server
Software Requirements
Microsoft SQL Server
  • 2019
  • 2017
  • 2016 Service Pack 1 or later
  • 2022
MySQL Community Edition Server

5.7 and 8.0 64-bit edition

CPU 2 cores; 2GHz
Memory 8 GB RAM
Important:

The database server and the application server must not be located on the same hardware.

System Requirements for Workstations

The workstations that are used by the employees of your organization to work with MYOB Acumatica should meet the hardware and software requirements listed in the following table.
Hardware/SoftwareRequirements
Display resolutionMinimum 1024 × 768, Typical 1920 x 1080
Adobe Reader (to open MYOB Acumatica PDF documents)2019 or later
Microsoft Office (to view documents exported from MYOB Acumatica)
  • 2019
  • 2016
  • 2013
  • 2010
  • 2007
  • 2003 with the Microsoft Office 2007 compatibility pack
Web Browsers
Microsoft Internet Explorer

9, 10, and 11 with Compatibility View turned off.

CAUTION: Starting on June 15, 2022, the browser will no longer be supported by any MYOB Acumatica version.
Attention: For Microsoft Internet Explorer 10, the hotfix for the ASP.NET browser definition files in the Microsoft .NET Framework 4.0 should be installed. For more information, see http://support.microsoft.com/kb/2600088.
Microsoft Edge108 or later
Mozilla Firefox108 or later
Apple Safari15 or later
Google Chrome109 or later