Help Centre

Setting up your company file > Activate the company file
Activation is a process that verifies you have a legal installation of your AccountRight software. You can activate your company file online or over the phone via an automated service.
You don’t need to activate a company file that you have created for testing purposes or any file you are no longer entering transactions into.
After creating a company file, you can use it for 90 days in trial mode, after which you must activate the file if you want to continue entering transactions into it.
If you don’t activate the file within 90 days, it will become read-only, which means you can open, view, print and export information, but you will not be able to enter new information into the file until you activate it.
After activating a file, you must confirm the company file once or twice a year, that is, extend its activation throughout its working life. For more information, see Confirming activated company files.
If you want, you can set a preference to automatically confirm an activated company file over the Internet when required.
You can initially activate up to five company files. If you need to create more than five company files (for example, yours is a bookkeeping business looking after many clients), you can obtain licence extensions to activate as many additional company files as required. Contact Customer Service if you need a licence extension. Each additional licence extension allows you to activate a further five files.
When you purchase your software, the licence allows multiple users to access a company file simultaneously. The number of licences issued depends on the software you are using. If you need to extend your licence to support additional users, you must activate your company file for these additional licences. See also Managing user accounts.
Before you begin
know your product serial number. If you didn’t enter your serial number when creating the company file, you will need to enter it during the activation process. You can find your serial number on the software CD sleeve.
register your software. Registration enables MYOB to contact you should there be any issues with your software. See the Getting Started guide for information on how to register your software.
To activate a company file
The Company File Activation window appears.
2
Click I use this company file to record or edit my business transactions, then choose an activation option:
Activate Online
2
Choose Activate online and then click Continue. The Company File Activation – Online window appears.
3
If you have not previously entered your serial number, type it in the Serial Number field and press Tab. The code in the Company File Code field is generated automatically.
4
Click Continue to activate the file.
Activate by Phone
1
Choose Activate by phone and then click Continue. The Company File Activation – By Phone window appears.
2
If you have not previously entered your serial number, type it in the Serial Number field and press Tab. The code in the Company File Code field is generated automatically.
3
Call MYOB on the telephone number displayed under the Company File Code field and follow the instructions to receive your confirmation code.
4
Type the confirmation code in the Confirmation Code field and click Continue.
Note that you cannot use this code to activate another company file nor can you use this code to confirm an activated company file.
3
Follow the on-screen instructions until the Command Centre window appears.
a
Go to the File menu and choose Open. The Open window appears.

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