Keeping track of your MYOB M-Powered payments

M-Powered Payments > Making MYOB M-Powered payments > Keeping track of your MYOB M-Powered payments

You can always see the current status of your MYOB M-Powered payments in the M‑Powered Services Centre window. Each time you click Send/Receive, you receive the latest status regarding payments that have been sent. If the status of an unprocessed payment has changed—for example, if a payment has been processed successfully—then the payment’s Status is updated to Processed.

The table below explains what each status means.

Status

Description

To Be Authorised

These are payments that have been chosen to be authorised later (by clicking the Authorise Later button in the Prepare Electronic Payments window).

Partially Authorised

These are payments that require a second authorisation.

To Be Sent

These are payments that have been fully authorised. These transactions are ready to be sent by clicking Send/Receive in the M‑Powered Services Centre window.

Sent

These are payments that have been sent after clicking Send/Receive, but not yet cleared by your bank.

Processed

These are payments that have been cleared by your bank and sent to your payees.

Future Dated

These are payments that have been sent for processing at a future date.

To cancel future-dated payments, you must advise MYOB M-Powered Services by the close of business on the business day prior to the payment processing date. See Cancelling future-dated payments.

Cancelled

These are future-dated payments that have been cancelled at your request after contacting MYOB M-Powered Services.

Awaiting Approval

These are payments that have been received by the bank but are held from processing for various reasons (for example, the payment could not be processed due to insufficient funds in the account or could require some manual processing, etc.).

Please refer to the error message that appears in such a situation explaining the cause and advising on the action to take.

Failed

These are payments that have failed to meet the processing criteria (for example, the account has been overdrawn).

For details, click the zoom arrow next to the payment. In some cases failed payments can be re-sent, see Failed payments.

Partly Failed

A payment is given a status of Partly Failed when:

•	Some transactions within the payment were rejected and others were successfully processed. (Remittance advices for the successful transactions will be sent to the payee.)

•

Some transactions within the payment were rejected and others were held by the bank for manual assessment. MYOB will send you, via email, the remittance advices for the transactions that are to be manually assessed. You should send them to your suppliers (or employees) only after confirming with your bank that the transactions were successful.

Refer To Bank

A payment is given a status of Refer To Bank when it has failed checks within the bank’s system and, consequently, held for manual assessment by the bank. Please refer to the error message associated with this payment to determine what action to take.

To check your payment status and messages

1	Click M‑Powered Services Centre from any command centre. The M‑Powered Services Centre window appears.

2	Click Send/Receive.

If you are not connected to the Internet, a window appears asking you to connect. After you are successfully connected to MYOB M‑Powered Services, the Transmission Summary window appears.

If the status of an unprocessed payment has changed, the payment’s status is updated.

3	Click OK to return to the M‑Powered Services Centre window.

4	Click the zoom arrow for any transaction. The Electronic Payment Details window appears, providing additional payment information (such as a payment receipt number).