M-Powered Payments > Making MYOB M-Powered payments > Cancelling future-dated payments
Future-dated MYOB M‑Powered payments are sent to MYOB M-Powered Services to be processed at a future specified date.
If you need to cancel a future-dated payment, contact the MYOB M-Powered Services support team by calling 1300 555 931 or by emailing m‑powered@myob.com.au, to obtain the appropriate change request form. Complete and return this form to MYOB M‑Powered Services by the close of business on the business day before the requested bank processing date.
You will receive confirmation from MYOB M‑Powered Services when your payment instruction has been cancelled.
Once you receive this confirmation, you can update the status of the payment by clicking Send/Receive in the M‑Powered Services Centre window. The status of the future-dated payment will change to Cancelled.